F
Forest City Hotel
Bartender Team Leader
Skills
Inventory ManagementCompliance
1 month ago
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Important information
Contract type:
Permanent
Salary:
MYR 31,200 – MYR 38,400 / year
Location:
Johor Bahru, Johor, Malaysia
Work mode:
Onsite
Published on:
8 September 2026
What they need
- Supervise and lead the bar team to ensure smooth daily operations and compliance with hotel standards and procedures.
- Prepare and serve beverages according to standard recipes while ensuring proper portioning, presentation, quality, and consistency.
- Monitor guest service, handle drink orders and recommendations, and ensure a welcoming and professional bar experience for guests.
- Ensure the bar is fully stocked with beverages, garnishes, glassware, and bar equipment, and monitor inventory levels to prevent shortages.
- Train, guide, and coach bartenders and new team members on beverage preparation, service standards, POS procedures, and bar operations.
- Monitor the cleanliness, hygiene, and organization of the bar counter, shelves, storage areas, and surrounding work areas.
- Ensure compliance with responsible alcohol service guidelines and monitor guests’ alcohol consumption in accordance with hotel policies.
- Handle guest enquiries, feedback, and service issues professionally, and escalate significant matters to the supervisor or manager when necessary.
- Assist with inventory control, stock counting, ordering, and reporting of low-stock items, damaged equipment, or operational issues.
- Ensure accurate processing of payments through the POS system and proper handling of receipts and cash transactions.
- Ensure compliance with all health, safety, food hygiene, and hotel operating standards.
- Assist with the opening and closing procedures of the bar, including equipment checks, stock preparation, and end-of-shift duties.
- Monitor team attendance, work performance, grooming, and adherence to assigned duties and shift schedules.
- Maintain up-to-date knowledge of beverage menus, promotions, events, and new products, and ensure the team is properly informed.
- Coordinate with other departments to support events, functions, promotions, and special guest requirements as assigned.
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