Base Operator, Dispatch & Distributions

About the Role

This full-time Dispatch & Bookings Operator role with Sub60 Express Couriers & Logistics in Ashmore offers an opportunity to play a key role in a fast-paced express courier operation.

Working from our operations base, you’ll coordinate same-day courier movements, manage live dispatch, process bookings, and ensure time-critical deliveries run smoothly across South East Queensland.

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What You’ll Be Doing

• Coordinate real-time dispatch of courier drivers and vehicles
• Manage bookings and delivery schedules for time-critical consignments
• Monitor live job progress and adjust routes as required
• Maintain constant communication with drivers and customers
• Resolve service issues quickly and professionally
• Assist quoting local, interstate & international freight solutions
• Unload & coordinate stored/transferred shipments for dispatch
• Accurately maintain distribution records and job documentation
• Support continuous improvement of operational processes
• Assist management with operational duties as required

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What We’re Looking For

Essential

• 2+ years’ experience in dispatch, bookings, or courier operations
• Strong organisation and time management skills
• High adaptable to changing operational demands
• Ability to prioritise in a fast-moving environment
• Excellent communication and customer service skills
• Confident using dispatch, scheduling, or job management systems
• Team-focused with the ability to work independently

Desirable

• Experience in express or same-day courier services
• Knowledge of SEQ metro delivery routes
• Forklift licence (advantageous but not essential)

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What We Offer

• Opportunities for career development and progression
• Supportive training and ongoing professional development
• Flexible work arrangements where operationally possible
• Stable, long-term employment
• Small, loyal, high-trust team environment
• Meaningful work supporting critical services
• Fast-paced role where no two days are the same

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About Us

Sub60 Express Couriers & Logistics is a trusted express courier provider operating across Brisbane, Gold Coast and Northern NSW. We specialise in fast, reliable, point-to-point services and pride ourselves on professionalism, responsiveness and strong customer relationships.