BDC Agent

We are seeking qualified BDC persons to help us coordinate all incoming customer requests, search for potential sales leads, book appointments for the showroom, and act as the first point of contact for customers. To be successful as a BDC person, you should have a knack for marketing and sales. Top candidates will be professional and personable individuals, with a passion for great customer service.

Main Responsibilities

● Respond quickly, professionally, and accurately to all customer inquiries.

● Report customer details and comments in our system.

● Schedule appointments and follow up with any no-show customers.

● Maintain thorough, up-to-date knowledge of our products.

● Greet and assist walk-in customers and treat all clientele with courtesy and respect. Identify and address customer needs with a goal of complete satisfaction.

● Ensuring potential customers are aware of any promotions.

● Assist with various other tasks at the dealership.

Skills and Qualifications

● Excellent interpersonal skills, strong verbal, and written communication skills.
● Previous experience as a sales representative or similar customer support role.
● College degree or relevant diploma. (a plus but not required)

Job Type: Full-time

Pay: $15.00 per hour

Work Location: In person