BDC Representative (CAG)

Description: BDC Representative At Competition Automotive Group , we believe our associates are our greatest asset. We are currently seeking BDC Representatives to join and support our sales team. If you are looking for a career with an extraordinary company, we are the perfect choice. Come work for the BEST Auto Group in the business!

What We Offer

• Medical and Dental
• 401(k)
• Paid time off and vacation
• Growth opportunities
• A great team environment and atmosphere
• Competitive base salary with monthly commissions

Responsibilities

• Heavy inbound and outbound client inquiries from web leads, phone & email
• Short-term & long-term follow-up with clients in the customer relationship management system drive
• Speak with customers in a professional, well-spoken manner and be able to problem-solve
• Direct customer calls/questions/ concerns appropriately to the right party, including those available online.
• Log all activity in our CRM

Requirements

• At least 1 year of experience in customer service
• Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc.
• Must have strong customer service skills, phone & email etiquette

SCHEDULE : 5-day work week, which may include Saturdays or Sundays; 8-hour shifts may vary, starting with either opening or closing shifts.