BDC Representative

Overview
We are seeking a motivated and dynamic Business Development Center Representative to join our team. In this role, you will be responsible for driving customer engagement and satisfaction through effective communication and relationship-building. As a key member of our dealership, you will utilize your skills to market our services, assist customers, and support the sales team in achieving their goals. If you have a passion for customer service and the automotive industry, we want to hear from you!

Duties

• Communicate effectively with customers via phone, email, and in-person to understand their needs and provide appropriate solutions.
• Utilize software tools to manage customer interactions and track leads efficiently.
• Engage in public speaking opportunities to represent the dealership at events or community functions.
• Negotiate terms with customers to facilitate sales processes while ensuring customer satisfaction.
• Provide exceptional customer service by addressing inquiries, resolving issues, and following up on leads.
• Collaborate with the sales team to develop strategies that enhance market presence and drive automotive sales.
• Maintain knowledge of dealership products and services to effectively promote offerings to potential customers.
• Assist in the development of marketing strategies aimed at attracting new customers.

Requirements

• Strong communication skills with the ability to engage effectively with diverse audiences.
• Proficient in basic math skills for handling transactions and calculations related to sales.
• Previous experience in customer service or a dealership environment is preferred.
• Bilingual candidates are encouraged to apply as this will enhance customer interactions.
• Familiarity with automotive sales processes is a plus but not mandatory.
• Ability to adapt quickly to new software systems and tools used within the dealership.
• Excellent public speaking skills for presentations and community engagement activities.
• A proactive approach to problem-solving and the ability to negotiate effectively.

Join us in making a difference in our customers' experiences while advancing your career in the automotive industry!

Job Type: Full-time

Pay: $2,000.00 - $3,500.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person