BDC Representative ( Experience only)

We are looking for -.+

Experienced BDC Representative to join their team! Must have Minimum One Year Automotive BDC Experience .

Our Customer Relation Coordinators earn a salary PLUS commissions and Bonus with many opportunities for advancement!!!

Flexible 40 Hour Work Week with some Evenings. Saturdays and Sundays is a must!!

Our Customer Relation Coordinator (BDC) Representative is the first person our customers speak whether it's online / Text messaging and or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience.

Responsibilities include:

• Answering all incoming calls to the department and scheduling appointments
• Answering all internet inquiries to facilitate appointments into the dealership
• Making phone calls to customers after visiting the showroom to find out about their experience
• Helps customer with vehicle selection and promotes model options and features, value-add products and services via phone, email, text or chat.
• Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions

Requirements:

• Basic phone & computer skills
• Must have a clear, articulate and pleasant speaking voice
• Must be dependable reporting to work every day on time.
• Ability to address and answer customer requests via phone and e-mail skills.
• Strong organizational skills and the ability to effectively multi-task
• Excellent written and oral bi-lingual communication skills a plus.
• Excellent follow-up skills
• Dependable and compliant in following assigned work schedule which will include evening and Saturday hours.

BENEFITS

• Competitive Pay Plans
• Paid Time Off (PTO)
• Health Insurance

Job Type: Full-time

Salary: $50,000.00 to $80,000.00 /year'
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Work Remotely

• No

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Work Location: In person