BDM/BDE - Technical Garments

Role & responsibilities

Key Responsibilities

Customer Development & Sales Support

• Support the identification and development of new customers in domestic and export markets.
• Assist in generating enquiries and converting them into business opportunities.
• Coordinate with customers on product specifications, sampling, pricing, and order execution.
• Maintain regular communication with key accounts and support customer relationship management activities.
• Participate in customer meetings, exhibitions, trade fairs, and business development visits.

Technical Marketing & Product Development

• Work closely with customers to understand technical requirements for garments and fabrics.
• Coordinate sample developments, proto submissions, and approvals.
• Assist in developing new technical garment applications for industrial, institutional, protective wear, workwear, defence, healthcare, and functional apparel segments.
• Collect and analyze market intelligence, customer feedback, and competitor information.

Project & Order Coordination

• Coordinate with Production, Merchandising, Quality, Planning, and Logistics teams to ensure smooth execution of customer orders.
• Monitor order progress and ensure adherence to delivery schedules.
• Support resolution of customer complaints and quality concerns in coordination with internal teams.
• Maintain accurate records of enquiries, quotations, samples, orders, and customer communications.

Customer Visits & Market Intelligence

• Undertake regular customer visits to strengthen relationships and identify new business opportunities.
• Conduct market surveys and gather information on emerging trends, products, pricing, and competition.
• Prepare visit reports and actionable business recommendations.

Documentation & Reporting

• Prepare sales reports, business forecasts, customer presentations, and MIS reports.
• Maintain CRM6 and customer databases.
• Support preparation of tenders, bids, quotations, and technical submissions.

Preferred candidate profile

Qualifications

Education

• B.Tech / B.E. (Textiles, Apparel, Garment Technology, Textile Chemistry, Technical Textiles) or equivalent.
• MBA (Marketing / International Business) will be an added advantage.

Experience

Executive: 23 years of relevant experience.

Sr. Executive: 4–8 years of relevant experience.

Managerial roles may be offered to candidates who has better & relevant expertise in the field

Experience preferred in:

• Technical Garments
• Workwear & Uniforms
• Functional Fabrics
• Industrial Textiles
• Technical Textile Products
• Export Marketing / B2B Sales

Desired Competencies

• Strong communication and presentation skills.
• Good understanding of garment manufacturing and technical textile applications.
• Customer-oriented approach with strong relationship-building skills.
• Ability to coordinate across multiple departments.
• Commercial awareness and negotiation skills.
• Proficiency in MS Office, Excel, PowerPoint, and CRM systems.
• Self-driven, energetic, and willing to travel extensively.

Key Performance Indicators (KPIs)

• Number of new customer enquiries generated.
• Conversion of enquiries into business orders.
• Sample development and approval success rate.
• Customer visit frequency and engagement quality.
• On-time closure of customer requirements.
• Revenue generated from assigned accounts.
• Customer satisfaction and retention levels.
• Timely submission of reports and MIS.
• Contribution towards new product and market development initiatives.