Beauty Advisor

About us

PT Multi Wangi Alami is a leading retailer in the beauty and consumer products sector, dedicated to providing customers with high-quality products and exceptional service. We are committed to creating an inspiring shopping environment where our team members are empowered to deliver outstanding customer experiences. Our mission is to help customers discover products that enhance their wellbeing and confidence, whilst maintaining the highest standards of professionalism and integrity.

About the role

We are seeking a talented and customer-focused Beauty Advisor to join our retail team in Jakarta on a full-time basis. In this role, you will be the face of our brand, providing expert guidance and personalised recommendations to customers seeking beauty and skincare solutions. As a Beauty Advisor, you will play a crucial part in creating a welcoming and informative shopping experience, whilst driving sales and building lasting customer relationships. This position is essential to our retail operations and directly contributes to our success in the competitive beauty retail market.

Key responsibilities

• Welcome and serve customers with friendliness and professionalism
• Provide consultation and product recommendations according to customer needs
• Maintain good relationships with customers to create customer loyalty
• Perform upselling and cross-selling of products
• Actively offer promotions, bundling, or company programs to customers
• Ensure product stock in display areas is always available and arranged according to standards
• Assist with stock opname and checking product expiration dates
• Follow store operational procedures and company standards

About you

• Preferred to have experience in retail, beauty, skincare, and cosmetic fields

• Minimum 3 year as a Beauty Advisor is an added value

• Understand the basics of beauty, skincare, or cosmetic products

• Have selling and upselling capabilities

• Able to work with sales targets

• Have good work resilience in a retail environment