Beauty advisor

About the role

This is a retail sales position at a Thalgo marine skincare beauty counter in a department store environment. You will be responsible for meeting sales targets, conducting skin consultations, demonstrating products, and maintaining the counter to luxury standards while processing transactions and managing inventory.

Key responsibilities

• Meet and exceed daily, weekly, and monthly individual and counter retail sales targets
• Proactively approach walk-in shoppers, introduce Thalgo's marine skincare philosophy, and convert browsers into paying customers
• Drive cross-selling and up-selling by recommending complete skincare regimens (cleanser, serum, moisturizer) rather than single items
• Actively recruit new customers to the brand database and follow up with existing clients to encourage repeat purchases
• Conduct professional skin consultations to understand customer concerns (aging, hydration, brightening) and recommend appropriate Thalgo solutions
• Demonstrate product textures, application techniques, and efficacy directly on customers' skin
• Maintain deep product knowledge regarding Thalgo's marine ingredients, product benefits, usage instructions, and pricing
• Maintain pristine cleanliness and organization of the beauty counter, tester units, and display shelves according to Thalgo's global luxury standards
• Ensure stock accuracy by monitoring inventory levels, reporting low stock, and participating in regular stock counts
• Handle point-of-sale (POS) cash registers, process credit card/e-wallet transactions accurately, and follow department store operational policies

About you

• SPM/Diploma or equivalent
• 1–2 years' experience in beauty, skincare, cosmetics, retail, or customer service preferred
• Good knowledge of beauty and skincare products
• Excellent communication and customer service skills
• Sales-oriented with the ability to achieve targets
• Pleasant personality, well-groomed and presentable
• Willing to work shifts, weekends & public holidays
• Multilingual skills are an added advantage