BEAUTY CENTRE MANAGER

Roles & Responsibilities

Job Summary

Lead and manage a salon team to deliver exceptional hair and beauty services, achieve sales targets, and ensure smooth daily operations. Provide expert consultation, maintain high service standards, and drive business growth through effective team leadership and client engagement.

Responsibilities

Perform hands-on threading, unisex haircuts, facials, and hair coloring to meet client needs

Manage and supervise hairstylists, beauticians, and salon therapists to ensure team effectiveness

Lead the salon outlet to consistently achieve monthly sales and business targets

Oversee daily salon operations to maintain smooth and efficient workflow

Recommend suitable facials according to the customer skin .

well-versed in the latest facials and skin treatments.

Provide professional consultation recommending hairstyles, treatments, and hair care products tailored to clients’ preferences

Handle customer enquiries and complaints professionally to maintain excellent client relationships

Motivate staff by monitoring performance, providing guidance, and fostering a positive work environment

Maintain a high standard of customer service to consistently deliver exceptional client experiences

Monitor daily sales, staff performance, customer retention, and rebooking rates to inform operational decisions

Promote salon packages, hair treatments, beauty services, and retail products to increase revenue

Manage salon inventory including stock levels, product usage, and ordering requirements

Ensure all salon services and treatments meet quality and professional standards

Oversee hair cutting, styling, coloring, grooming, and other salon services as needed

Recommend hairstyles and haircuts based on customers’ preferences, facial features, and lifestyle

Create and oversee hairstyles for everyday looks and special occasions

Communicate closely with clients throughout styling processes and adjust services according to their feedback

Ensure proper hygiene, cleanliness, and sanitation practices are maintained across all salon stations

Coordinate administrative, accounts, and HR-related support functions when required

Prepare and monitor operational reports, sales performance, and other salon-related records

Collaborate with the Managing Director to improve salon operations, profitability, service quality, and overall business growth