Beer Server| Part-Time | PPL Center

Overview

The Beer Serveris responsible for the service of all alcoholic and non-alcoholic beverages while providing fast, friendly, and professional service to guests during events. This role requires a personable and professional individual who can thrive in an ever-changing, fast-paced environment. Responsibilities include serving beverages, verifying guest identification, handling transactions, maintaining a clean and organized service area, and ensuring responsible alcohol service at all times. The Beer Server plays a key role in creating a positive guest experience while maintaining excellent attendance and being available to work scheduled events based on business needs.

This role will pay an hourly wage of $10.00-$12.00 and is tip eligible. 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until November 13, 2026.

Responsibilities

• Serve canned, bottled, and draft beer selections and RTDs in a timely and professional manner.
• Pour and serve beverages responsibly in accordance with company serving standards and portion guidelines.
• Meet company standards of excellence in guest service, teamwork, and uniform appearance.
• Follow all stand pre-shift instructions, menus, and service guidelines as assigned.
• Serve alcoholic beverages in accordance with all company policies and applicable state and federal alcohol service regulations.
• Verify guest identification in compliance with state and federal regulations to confirm legal drinking age requirements.
• Communicate and enforce alcohol service cut-offs when necessary.
• Beer servers are expected to assist in de-escalating situations involving intoxicated guests. If a guest becomes confrontational, disruptive, or uses excessive profanity, management or security should be contacted immediately.
• Monitor guest behavior and report any concerns.
• Request additional product inventory and restock supplies as needed to maintain efficient service.
• Accurately process guest transactions through the point-of-sale system.
• Maintain a clean, sanitary, and organized workstation at all times.
• Ensure all beer stand equipment is properly cleaned, sanitized, and maintained.
• Perform additional duties as assigned, including stand setup and breakdown, stocking supplies, and organizing cooler inventory.

Qualifications

• High school diploma or equivalent preferred.
• Ability to learn to operate a cash register and corresponding system accurately.
• Possess a valid food handling certificate and RAMP certification if required by state and federal regulations (or be willing to obtain one within a 60-day time frame from the date of hire).
• Maintain a professional appearance by reporting to work in clean, neat attire and following company standards for grooming and personal hygiene.
• Ability to prioritize and manage tasks effectively in a fast-paced environment.
• Must maintain excellent attendance and reliability.
• Ability to work independently while contributing to a team-oriented environment.
• Demonstrate strong customer service and communication skills.
• Ability to work a flexible schedule, including nights, weekends, holidays, and extended hours as needed.
• Ability to work collaboratively in a team-oriented environment.
• Knowledge of and ability to understand, interpret, and follow company policies and procedures.