Beertender

Summary:

Beertenders play a critical role in creating an exceptional Paddlefish Brewing experience. This role combines outstanding customer service, craft beer knowledge, and operational efficiency to create a welcoming, team-oriented taproom environment.

Qualifications:

• Appreciation for craft beer and willingness to learn
• Friendly, confident communicator who enjoys engaging with guests
• Ability to describe beer styles and flavors
• Must be 21+ years of age
• High school diploma or GED
• Availability to work days, weekends, and some holidays
• Ability to stand for extended periods and lift 40–50 lbs
• Experience in bar, restaurant, or retail environments preferred

Responsibilities

Customer Experience & Sales

• Greet guests and provide exceptional service
• Serve beer and non-alcoholic beverages
• Educate customers about beer styles, flavors, and brewing processes
• Promote flights, merchandise, events, and loyalty programs
• Process transactions using POS system
• Check identification in accordance with state regulations

Taproom Operations

• Complete opening and closing procedures
• Maintain a clean, organized taproom
• Change kegs and restock supplies as needed
• Assist with inventory awareness and communicate low stock
• Participate in team meetings and ongoing training

Reporting

Reports directly to the Taproom Manager and works collaboratively with the Paddlefish team.

Compensation

$11.13/hour + tips

Pay: From $11.13 per hour

Benefits:

• Employee discount

Work Location: In person