Behavioral Health Program Manager, IBH

The Supervisor for Integrated Behavioral Health Services provides operational leadership and frontline

management for integrated behavioral health clinicians embedded within pediatric medical specialty

services at UCSF Benioff Children's Hospitals. This position is responsible for the daily operations,

workforce management, quality oversight, and program implementation supporting behavioral health

services across inpatient and outpatient pediatric specialty programs, including Hematology/Oncology and

other pediatric medical subspecialties.

Working in a highly matrixed environment, the supervisor partners with physician, nursing, operational, and

administrative leaders to ensure behavioral health services are seamlessly integrated into interdisciplinary

care delivery. The supervisor promotes excellence in patient- and family-centered care, advances equitable

access to behavioral health services, and supports strategic initiatives that improve clinical outcomes,

patient experience, workforce engagement, and operational performance.

The supervisor creates an environment that supports collaboration, continuous learning, innovation, diversity,

equity, inclusion, and belonging while fostering professional growth among behavioral health clinicians.

DEPARTMENT DESCRIPTION:

Integrated Behavioral Health (IBH) Services are part of the Child and Adolescent Mental Health Service

Line at UCSF Benioff Children's Hospitals. The Child and Adolescent Mental Health Service Line brings

together inpatient, outpatient, consultation-liaison, and integrated behavioral health programs to create a

coordinated system of care that expands access, improves clinical outcomes, and advances the mental

health and well-being of children, adolescents, and families across UCSF Benioff Children's Hospitals.

The IBH programs partner with pediatric medical and surgical specialty programs to provide integrated,

family-centered behavioral health care for children, adolescents, and young adults with acute and chronic

medical conditions.

Mental health clinicians are embedded within inpatient and outpatient specialty services—including Primary

Care and medical specialties—to address the psychological, emotional, developmental, and behavioral

needs of patients and families throughout the continuum of care. Working collaboratively with physicians,

nurses, social workers, child life specialists, rehabilitation providers, and other interdisciplinary team

members, the IBH program promotes early identification and intervention, improves access to behavioral

health services, strengthens care coordination, and supports positive health outcomes.

MINIMUM REQUIREMENTS:

• Master's or doctoral degree in Psychology, Social Work, Marriage and Family Therapy, Counseling, or related behavioral health discipline.
• Current California licensure appropriate to discipline (Psychologist, LCSW, LMFT, LPCC, or equivalent).
• Demonstrated knowledge of integrated behavioral health models in inpatient and ambulatory care.
• Demonstrated supervisory skills to guide behavioral health providers on treatment methods for serious mental health disorders.
• Ability to effectively manage multiple priorities and execute plans to meet deadlines.
• Organizational skills for coordinating staff schedules and unit operations.
• Ability to ensure patient care service standards are consistently met; assist staff with managing challenging patient interactions with sensitivity and skill.
• Experience providing a range of behavioral health services, including individual, family, crisis and brief therapy, behavioral health screening, crisis intervention, consultation, and care coordination.
• Experience providing evidence-based behavioral health assessment, diagnosis, and treatment in pediatric, medical, behavioral health, or integrated care settings.
• At least two (2) years post-licensure clinical experience.

PREFERRED:

• Knowledge of medical center, HR and UC policies and processes. Knowledge of relevant psychiatric health services internal policies and external regulations.
• Working knowledge of human resources management practices and policies.
• Knowledge of business software, specialized applications and EHR systems used in behavioral health clinics / clinical departments.
• Ability to perform all commonly applicable functions in word processing and spreadsheet software.
• Comprehensive knowledge of organization's patient record system to teach others.

LICENSES AND/OR CERTIFICATIONS:

• Current California licensure appropriate to discipline (Psychologist, LCSW, LMFT, LPCC, or

  equivalent).