Bell Attendant

Responsible for assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: assisting guests with luggage and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner.

QUALIFICATIONS:

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high-pressure situations.
• Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service oriented manner.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
• Greet guests in a pleasant manner.
• Load and unload luggage carts.
• Escort guests to rooms.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver messages to meeting rooms.
• Deliver flowers and packages to guest rooms.
• Provide information maps and directions as required.
• Open doors.
• Show guest rooms and suites as needed and emphasize company amenities.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid jury duty
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Hospitality: 1 year (Preferred)
• Customer service: 1 year (Required)

Language:

• English (Required)

Work Location: In person