Bell Staff

• Shift Information:** This position combines both **1st and 2nd

shifts.** Availability is required on **Friday nights (2nd shift, until

11:00 PM), Sundays (1st shift),** and **holiday weeks (1st shift).**

• Season Start:** Mid-December **Position Summary:** As a member of the

Bell Staff, you'll work closely with our Front Desk team to provide

exceptional guest service with efficiency, warmth, and professionalism.

This role is ideal for someone who is outgoing, motivated, and enjoys

interacting with people in a fast-paced resort environment. **Key

Responsibilities:** - **Guest Interaction:** Greet all guests with a

friendly smile, make eye contact, and offer assistance. - **Guest

Assistance:** Hold doors for arriving and departing guests, provide

helpful information about the resort, and answer questions as needed. -

• Communication:** Upon arrival, check in with the Front Desk and review

the function book for group schedules, meeting times, and room

locations. - **Property Maintenance:** Shovel, salt, and sweep all

Country Inn entrances as needed. Inspect the pool area for icy spots and

apply salt if necessary. - **Lobby Care:** Maintain a clean and

welcoming lobby area; empty trash at the coffee station when required.

Luggage Assistance: Conduct luggage runs efficiently. Know the building

and floor layouts to ensure guests' belongings are delivered to the

correct room or locker. - **Teamwork:** Collaborate effectively with

Front Desk and fellow Bell Staff members to ensure a seamless guest

experience. - **Professionalism:** Maintain a neat appearance and

courteous demeanor at all times. **Qualifications:** - Must be **16

years of age or older.** - Able to **lift a minimum of 50 lbs.** -

Available for **Friday nights (2nd shift until 11 PM), weekends,** and

• holiday periods.** - Able to **stand for extended periods.** - Strong

communication and customer service skills. **JOB CODE: 4120-210**