BELLMAN

Bellman

Tunamaya Beach & Spa Resort - Tioman Island

17 October 2024

• Extend warm welcome and appreciation to every guest / patron at any customer approaching by greeting "Welcome to Tunamaya” or "See you soon, Mr. / Mrs. / Miss So & So".
• To check guest listing that provided by Front Office by recognize guest once they came out from the ferry.
• To assist Boat Captain to handling boat during journey from terminal jetty to resort and vice versa.
• To make sure that all guest are in safe condition before depart including to make sure all passengers wear life jacket once they in the boat.
• Conducting the Bell service activities such as luggage service upon guest's arrival and departure, handling luggage from jetty to boat and direct to assign guest room.
• Assist Boat Captain during boat departure from any jetty.
• Having wealth of knowledge in relating to resort’s product, outdoor or indoor activities that provides by resorts and how to get any information.
• Being responsible for the cleanliness of the boat, luggage trolley and the surrounding environment.
• Maintain professional image while on duty with well grooming hygiene and prescribed uniform.
• Perform other duties being assigned by Guest Service Manager, Duty Manager, Asisstant Logistic Manager or other concerned hotel officers.
• Always concern energy and environment conservation issues in the daily work.

Perform all duties, other than the above as requested by hotel policies and/ or his/ her direct supervisor.

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