Bellman

The Bellman / Lobby Attendant is responsible for creating a welcoming first and last impression for every guest by providing exceptional customer service, assisting with luggage, maintaining the appearance of the lobby and public areas, and safely operating the hotel shuttle. This position requires flexibility, excellent communication skills, and a commitment to delivering outstanding hospitality.

Essential Duties & Responsibilities

Greet guests warmly upon arrival and departure.

Assist guests with luggage to and from guest rooms, vehicles, and the shuttle.

Provide information about the hotel, local attractions, restaurants, and transportation options.

Operate the hotel shuttle to transport guests safely to and from the airport or other approved destinations.

Inspect the shuttle before each shift and report any maintenance or safety concerns immediately.

Maintain cleanliness and organization of the lobby, entrance, bell closet, public restrooms, and surrounding public areas.

Assist with guest requests, including directions, amenities, and special accommodations.

Deliver guest items, packages, and amenities to guest rooms.

Assist with snow removal, salting entrances, luggage carts, and keeping exterior entryways clean and presentable as needed.

Monitor the front entrance and assist guests entering and exiting the property.

Work closely with the Front Desk and other departments to ensure excellent guest service.

Follow all hotel safety, security, and brand standards.

Perform additional duties as assigned by management.

Schedule & Availability

Must be available to work shifts scheduled between 1:00 PMand 11:00 PM, including weekends, and holidays.

Schedule will vary based on business needs.Embark on a rewarding career where your proactive approach and passion for hospitality will shine. Join us in creating memorable experiences that keep guests coming back!

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person