Bellman

We are looking for a dynamic and experienced Bellman to welcome our incoming guests. The primarily responsibility is to greet and welcome all guests to the hotel and relieve guests of their luggage upon arrival. You will ensure that the highest standards of hospitality are demonstrated at all times and that all guest requests are dealt with in a prompt and courteous manner.

Qualifications:

• Able to stand for an 8-hour shift
• Ability to lift up to 75 pounds and push a cart weighing up to 150 pounds
• Ability to work a flexible schedule to include weekends and holidays
• 1-year prior experience working in a guest services related position preferred

Responsibilities

• Greet and escort guests to rooms
• Open doors and assist guests/visitors entering and leaving property
• Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
• Transport guest luggage to and from guest rooms and/or designated bell area
• Assist with luggage storage and retrieval
• Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
• Supply guests with directions
• Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed
• Communicate parking procedures to guests/visitors
• Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager
• Maintain awareness of undesirable persons on property premises
• Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information
• Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others
• Comply with quality assurance expectations and standards
• Read and visually verify information in a variety of formats (e.g., small print)
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors

This position requires WEEKENDS, HOLIDAYS and a FLEXIBLE SCHEDULE!

Pay: $14.00 per hour

Benefits:

• Paid time off

Application Question(s):

• Do you have weekend availability?
• Do you have 7am-3pm or 3pm-11pm availability?
• In which hotels have you worked before as Bellman?

Experience:

• Customer Service: 1 year (Preferred)
• Bellman: 1 year (Preferred)

Language:

• English (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person