Bellman (Concierge Assistant)

Key responsibilities

• Welcome arriving guests warmly and assist them with luggage handling, ensuring all belongings are safely transported to guest rooms
• Provide guests with comprehensive information about hotel facilities, amenities, local attractions and dining options
• Respond promptly to guest requests and ensure efficient handling of special requests or additional services
• Maintain the lobby and entrance areas in a clean, welcoming and organised manner at all times
• Coordinate with front desk and housekeeping staff to ensure smooth check-ins and check-outs
• Arrange transportation services, including assistance with taxis, ride-sharing and airport transfers
• Monitor the lobby area for security purposes and report any concerns to management
• Assist with luggage storage and retrieval for guests during extended stays or early departures
• Perform light maintenance tasks, including opening doors, assisting guests with packages and carrying items as needed
• Maintain professional appearance and conduct in accordance with hotel dress code and standards

Pay: RM1,900.00 - RM2,500.00 per month

Benefits:

• Free parking
• Gym membership
• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave

Work Location: In person