Sheraton Imperial Raleigh Durham Airport RTP
Bellperson - Shuttle Driver
Skills
16 days ago
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Important information
Contract type:
Permanent
Location:
Durham, NC, USA
Work mode:
Onsite
Published on:
22 October 2026
What they need
As a Bellperson at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others and take pride in delivering exceptional service, this role is a perfect fit.
Responsibilities
Assist guests with luggage, transportation, and general requests
Transport guests to the airport and valet their cars when requested
Escort guests to accommodations, inspect rooms, and respond to needs promptly
Organize and store luggage securely in designated areas
Provide accurate information about hotel services, local attractions, and city events
Maintain a professional, welcoming presence in guest reception areas
Perform additional duties as assigned to support guest satisfaction
Qualifications
High school diploma or equivalent preferred
Strong interpersonal and communication skills
Ability to provide excellent customer service in a fast-paced environment
Detail-oriented with organizational skills to manage guest belongings
Flexibility to work varied hours, including evenings, weekends, and holidays
Positive attitude and commitment to teamwork
Benefits (Full-Time Associates Only)
Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!
Our associates proudly cheer:
“We Are Concord!”
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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