Benefit Services Representative

We are seeking a detail-oriented Benefits Services Representative to join a company in Spokane, Washington. This position is fully onsite , Monday-Friday. This role involves providing customer service, processing benefits information, resolving inquiries, and ensuring records are accurate and up to date.

Responsibilities

• Respond to employee and client inquiries regarding benefits, eligibility, enrollment, coverage, and plan information.

• Assist with benefits enrollment, changes, and life event updates.

• Process benefits documentation, applications, and other administrative requests accurately and within established deadlines.

• Maintain accurate employee records and update benefits information in internal systems.

• Research and resolve benefits-related issues, escalating complex questions when necessary.

• Communicate with insurance providers, benefits administrators, and internal departments to resolve discrepancies.

• Protect confidential employee and benefits information.

• Provide timely, professional customer service while managing multiple requests and competing priorities.

• Experience performing administrative support duties in an office or HR-related setting.

• Strong data entry skills with the ability to work quickly without sacrificing accuracy.

• Comfort using computers, business software, and online systems to complete daily tasks.

• High attention to detail when reviewing, updating, and validating information.

• Ability to manage a short-term workload effectively and meet assignment deadlines.

• Clear communication skills and a dependable, detail-focused approach to work.

TalentMatch ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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