Benefits - Associate

Support an employee experience that is compliant, accurate, and well-managed. As a Benefits Administration Analyst, you will administer benefit programs, partner with vendors, and respond to employee inquiries with professionalism. You'll help maintain disciplined controls and accurate records while supporting payroll and reporting needs. We value detail-oriented team players who are comfortable managing multiple priorities.

As a Benefits Administration Analyst in the Human Resources team, you will administer employee benefit programs and support day-to-day benefits operations. You will manage enrollments, maintain accurate and digitized employee records, and partner with vendors to ensure service quality and accountability. You will apply local regulatory requirements and provide benefits inputs for payroll and reporting activities.

Job Responsibilities

• Administer employee benefits programs, including enrollment in medical and life insurance benefits and other applicable plans
• Apply local regulations to benefits administration activities and support compliant execution of processes
• Maintain and update employee benefits records, ensuring documentation is complete and digitized
• Monitor vendor performance by reviewing deliverables, controls, and service standards and tracking accountability
• Manage benefits vendors and coordinate issue resolution, escalations, and follow-ups as needed
• Advise employees on benefit options and respond to benefits-related inquiries and concerns
• Produce accurate benefits inputs and data for payroll processing and reconciliation
• Stay current on changes to policies, technologies, services, and local regulations impacting benefits administration
• Support benefit studies, audits, and required government filings by gathering and validating relevant data

Required Qualifications, Capabilities, and Skills

• Experience in benefits administration, HR operations, payroll support, or a related role
• Knowledge of applying local regulatory requirements to HR processes
• Strong attention to detail and ability to maintain accurate employee records
• Strong vendor management and follow-up skills
• Strong written and verbal communication skills with a customer-service mindset
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Office, including Excel

Preferred Qualifications, Capabilities, and Skills

• Experience administering medical and life insurance benefits
• Experience supporting payroll inputs, reconciliations, or HR reporting
• Experience supporting audits, benefit studies, or regulatory filings
• Experience using HR systems and digital document management tools
• Demonstrated ability to improve processes through standardization or automation

ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.