Benefits Coordinator

Position Overview:

The Benefits Coordinator handles the day-to-day administration of an organization's employee benefits programs. Serve as the primary point of contact for employees navigating their coverage and act as the operational bridge between Human Resources, internal payroll, and external insurance vendors.

Work setup: Onsite @ San Juan City, Metro Manila

Schedule: Night shift

Key Responsibilities:

• Act as the primary point of contact for employee questions regarding benefit packages, eligibility, and coverage.
• Coordinate annual open enrollment periods throughout the year.
• Maintains relationship with different programs to follow up on missing or incomplete enrollment paperwork.
• Assists in preparing materials for the benefits website and in disseminating benefit information to employees.
• Ensure that BMs and HR field employees are updated of any benefits developments thorough team chat, meetings, emails, or any mode of communication necessary
• Collaborate with insurance brokers, third-party administrators, and to resolve claims issues and manage invoices.
• Update and maintain employee benefits data within the HRIS (Human Resources Information System)
• Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Experience:

• 1 to 3 years related experience and/or training; or equivalent combination of education and experience.
• Minimum high school diploma or equivalency required.
• Proficiency with HRIS platforms (e.g., Oracle) and strong data management skills, particularly in Microsoft Excel.
• Ability to maintain confidentiality while interacting with managers and employees at all levels of the organization.
• Advanced knowledge of a variety software packages such as Excel, Word and PowerPoint.

What’s in it for you?

-Competitive Salary!

-Weekly payout!

-HMO for you and 1 Dependent

-Medical and Dental coverage, and Life insurance

• Holiday Pay and 13th Month

• up to 20 Paid Time off Days

• 10% Night Differential

-Onsite work at our brand-new facility

-Company events

-Free parking and many more...

About the Company

Transparent BPO is a leading provider of contact center BPO services. Through talent, process and technology we integrate with our client’s brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.