Benefits Navigator

Equitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with candidates via official @equitashealth.com email addresses, requesting basic contact information only and never Social Security numbers during early hiring stages, with interviews scheduled via email and conducted through Microsoft Teams links only.

ORGANIZATION INFORMATION:

Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation’s largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.

HOURLY RATE: $17.79-$ 20.01

BENEFITS:

• PTO
• Vision
• Dental
• Health
• 401k
• Sick time
• Paid Holidays

POSITION SUMMARY:

The Prevention Health Navigator is responsible for the implementation of health navigation services at Equitas Health. The individual will be responsible for organizing and conducting all aspects of the program, including recruiting and engagement/outreach, screening and enrolling, assessment, and coordination of all referrals to other service providers. The Prevention Health Navigator will also conduct client-centered HIV test counseling services to individuals voluntarily seeking HIV testing services both onsite and offsite. They will also provide community education regarding the importance of Pre-Exposure Prophylaxis, linkage to care, and will enroll eligible participants into programming. This position promotes the independence, stability, and health of persons at high risk of attaining HIV and those living with HIV/AIDS by providing culturally competent health navigation services.

ESSENTIAL JOB FUNCTIONS:
Essential functions of the job include, but are not limited to, knowledge of healthcare services and public and private insurances, traveling, having reliable transportation to meet clients, and utilizing a computer for typing and conducting research, attending meetings, conducting assessments, and other efforts to support successful client outcomes and graduation.

MAJOR AREAS OF RESPONSIBILITIES:

• Provide navigation and support individuals living with HIV so that they may be retained in HIV medical care and maintain viral suppression.
• Provide referrals to HIV screening programs, Linkage to Care Coordinators, Re-engagement Specialists, HIV Medical and Community-Based Mental Health providers, and Ryan White Case Managers.
• Cultivate positive working relationships with clients.
• Screen for insurance options and assist eligible clients to apply for insurance through the Federal Marketplace, as well as public insurance options, including but not limited to, Medicaid, Medicare, HIV/AIDS-specific public benefits (including the Ohio AIDS Drug Assistance Program, Ryan White Part A, Ryan White Part B) and any other public health insurance options for HIV clients/patients.
• Explain the different options available through the Federal Marketplace or public insurance, the affordability and cost-sharing structure of the plan, and the consumer rights available under these options.
• Complete all required trainings, submission of invoices, and other required duties in a timely manner and in accordance with standard operating procedures.
• Assist eligible clients in completing relevant applications, securing necessary supporting documentation, and filing the applications with the appropriate agencies.
• Acquire and maintain certification as a Federally Qualified Health Insurance Navigator
• Document and track applications and submissions.
• Advocate on behalf of the client with government offices as necessary, and identify matters that should be referred to other specialists for further action.
• Collaborate internally as a part of a cooperative and productive working environment, as well as demonstrates sensitivity, team building, support, and respect.
• Collaborate externally with all necessary community stakeholders, including but not limited to government offices and community partners.
• Participate in community outreach events, as necessary and appropriate, to support Programs and Equitas Health services.
• Participate in a minimum of 1 hour of biweekly supervision and 1 hour of group supervision per month.
• Demonstrates continuous growth and development aligned with Equitas Health Values, exhibiting an understanding, awareness, and respect for diversity, inclusion, and cultural humility.
• Utilize email, Microsoft Teams, phone, and other telecommunication options to participate in meetings across sites.
• Other duties as assigned related to this position by supervisor.

EDUCATION/LICENSURE:

• Associate degree with a minimum of one year of relevant experience, or
  • Completed coursework towards an associate degree with a minimum of two years of relevant experience, or
  • Possess a high school diploma/GED with a minimum of 3 years of relevant experience
  • Bachelor’s Degree in human services or related field or equivalent preferred.

Knowledge, Skills, Abilities and other Qualifications:

• Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender
• Medical and/or Insurance related experience desired.
• Community-based services, housing services, case management services, or prevention services experience
• Proficiency in all Microsoft Office applications and general computer applications
• Must have valid Ohio driver’s license and reliable transportation.
• Must have knowledge and adherence to social work standards and ethics.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.