Beverage Manager

• Go Back

Beverage Manager

General Information Press space or enter keys to toggle section visibility Country/Region British Virgin Islands Province/City Virgin Gorda Hiring Entity Rosewood Little Dix Bay Department Food & Beverage - Services Job Type Full-time Permanent Job Description Press space or enter keys to toggle section visibility Essential Duties and ResponsibilitiesGuest Service & Luxury Standards

• Deliver exceptional and personalized guest experiences that reflect the hotel's luxury service standards and brand expectations, LQA, Forbes and Rosewood

• Act as a visible leader in guest-facing operations, ensuring a welcoming and engaging atmosphere across all beverage venues.

• Address and resolve guest concerns, complaints, and service recovery situations promptly and professionally.

• Ensure consistent execution of high standards for beverage presentation, service delivery, cleanliness, and hospitality.

• Develop and maintain premium wine lists, beverage menus, and cocktail programs that enhance the guest experience and support business objectives.

• Collaborate with the Director of Food & Beverage to create innovative beverage promotions, events, activations, and guest engagement initiatives.

• Assist with the selection and coordination of entertainment offerings that complement the property's beverage and social experiences.

• Maintain strong product knowledge and industry awareness to provide expert recommendations and elevate guest satisfaction.

• Act as a role model by demonstrating professionalism, luxury service behaviors, and commitment to excellence.

Food & Beverage Operations

• Oversee the day-to-day beverage operations of bars, lounges, wine service, beach service, and assigned dining outlets.

• Ensure adequate management coverage and floor supervision across all outlets to support seamless operations and exceptional service delivery.

• Manage beverage inventory levels through accurate forecasting, ordering, receiving, storage, and stock rotation procedures.

• Estimate and order beverages, wines, spirits, mixers, supplies, and related operating equipment to meet operational requirements.

• Establish, implement, and monitor beverage control procedures to minimize waste, prevent losses, and maximize profitability.

• Maintain responsibility for beverage cost performance, inventory accuracy, and operational efficiency.

• Monitor product quality, beverage preparation standards, and service consistency across all outlets.

• Coordinate with external suppliers and vendors to ensure timely delivery of products and services while maintaining quality and contractual standards.

• Partner with the Director of Engineering regarding maintenance issues, equipment requirements, damaged property, and preparation for upcoming events.

• Ensure operational readiness for all special events, functions, and seasonal initiatives.

Team Support & Leadership

• Lead, motivate, and develop supervisors and associates members across Wine Service, Bar Operations, and assigned Food & Beverage outlets.
• Foster a positive, inclusive, and performance-oriented work environment that promotes teamwork, accountability, and service excellence.
• Identify team development opportunities and provide ongoing coaching, mentoring, and skills training.
• Conduct regular performance evaluations and create development plans to support individual and team growth.
• Oversee recruitment activities including interviewing, hiring, onboarding, and training of beverage team members.
• Plan, assign, direct, and monitor work to ensure operational effectiveness and achievement of departmental objectives.
• Manage associate relations matters, including performance management, recognition, counseling, corrective action, and conflict resolution.
• Schedule staffing levels according to occupancy forecasts, business volumes, special events, and operational needs.
• Ensure all team members are trained in luxury service standards, beverage knowledge, safety procedures, and responsible alcohol service practices.
• Promote a culture of continuous improvement and operational excellence across all beverage operations.

Administrative & Financial Responsibilities

• Develop departmental goals, action plans, and performance objectives aligned with broader Food & Beverage and hotel business strategies.

• Monitor and analyze beverage sales, labor costs, inventory variances, and key performance indicators to support profitability goals.

• Maintain daily inventory records and conduct regular stock counts to ensure inventory accuracy and control.

• Prepare forecasts, reports, schedules, and operational documentation as required.

• Manage beverage purchasing processes and supplier relationships to ensure cost-effective procurement.

• Support budget preparation and monitor departmental expenses to achieve financial targets.

• Implement strategies to drive beverage revenue growth while maintaining cost controls and operational efficiencies.

• Ensure compliance with company policies, local liquor licensing requirements, health and safety regulations, and occupational standards.

• Conduct regular inspections of beverage outlets and work environments to ensure legal compliance and operational standards are consistently maintained.

• Investigate operational issues and implement corrective actions to improve service quality, productivity, and financial performance.

• Maintain accurate records and documentation related to inventory, compliance, staffing, and operational activities.

Qualifications & ExperienceEducation

• Diploma or Degree in Hospitality Management, Hotel Management, Food & Beverage Management, Business Administration, or a related field preferred.
• Professional certifications in Wine, Spirits, Beverage Management, or Sommelier studies are considered an asset (WSET, Court of Master Sommeliers, CMS, or equivalent).
• Food Safety, HACCP, Responsible Service of Alcohol, and Occupational Health & Safety certifications preferred.

Experience

• Minimum 5-7 years of progressive Food & Beverage leadership experience, with at least 2-3 years in a Beverage Manager, Bar Manager, Assistant Food & Beverage Manager, or similar management role.
• Experience in a luxury hotel, high-end resort, or upscale restaurant environment required.
• Proven experience managing multiple beverage outlets and service teams in a fast-paced, guest-focused environment.
• Strong knowledge of wines, spirits, cocktails, beverage trends, and beverage program development.
• Demonstrated experience in inventory management, beverage cost control, purchasing, forecasting, and budget management.
• Experience developing beverage menus, wine lists, promotions, and revenue-generating initiatives.
• Proven ability to recruit, train, coach, and develop high-performing teams.
• Experience managing employee performance, scheduling, labor costs, and workforce planning.
• Familiarity with POS systems, inventory management software, and Microsoft Office applications.

About Us Press space or enter keys to toggle section visibility An eco-friendly resort ahead of its time, Rosewood Little Dix Bay has always featured the natural environment at the heart of its design.

One of the first Caribbean resorts to promote sustainable luxury, the beachside retreat has welcomed guests to a world of undiluted tropical splendor for over half a century. Located within 500 acres of untamed natural gardens, Rosewood Little Dix Bay is surrounded by astonishingly clear blue seas, rugged hills, beautiful isolated beaches and spectacular geological formations. Long regarded as one of the world’s greatest getaways, this exclusive resort, originally developed by conservationist Laurance Rockefeller, offers a level of refinement and seclusion unrivaled in the Caribbean.

• Go Back

Apply Share this job: LinkedIn Facebook X WeChat Email Other jobs Waiter - Mirror Room United Kingdom

• Rosewood London

Waiter - Holborn Dining Room United Kingdom

• Rosewood London

Vice President, Privacy, Global United Kingdom

• Corporate - London

Therapist/Esthetician Vancouver, Canada - Vancouver, Canada

• Canada
• Rosewood Hotel Georgia

Therapist/Body Worker Vancouver, Canada - Vancouver, Canada

• Canada
• Rosewood Hotel Georgia

View all