Beverage Operations Manager

Job Summary
Starbucks Coffee Company is seeking an experienced, organized, and customer-focused Beverage Operations Manager to oversee daily beverage-service operations and support a high standard of product quality and customer service. The ideal candidate will lead café team members, coordinate beverage production, monitor operational standards, manage supplies, and help maintain an efficient and welcoming environment.

Key Responsibilities

• Oversee daily beverage and café operations.
• Lead, supervise, and support baristas and service team members.
• Coordinate beverage preparation and service during daily operations.
• Ensure beverages are prepared accurately and consistently according to established standards.
• Monitor beverage quality, presentation, portioning, and order accuracy.
• Assist customers with beverage selections, menu questions, and special requests.
• Monitor POS transactions and support proper cash-handling procedures.
• Train, coach, and support employees on beverage preparation, service, and operational procedures.
• Assist with staff scheduling, shift coverage, and daily task assignments.
• Monitor coffee, milk, syrups, food items, packaging, and other operating supplies.
• Track inventory levels and assist with ordering, receiving, and proper storage.
• Maintain clean, organized, and sanitary beverage stations and customer areas.
• Ensure coffee machines, beverage equipment, and workstations are properly cleaned and maintained.
• Address customer concerns professionally and communicate operational issues to management.
• Support efficient workflow during high-volume service periods.
• Follow food safety, sanitation, workplace safety, and company procedures.
• Assist with opening, closing, and other routine café responsibilities.

Qualifications

• Previous café, coffee shop, restaurant, hospitality, or beverage-service management experience preferred.
• Experience supervising or leading customer-service team members.
• Knowledge of coffee beverages, beverage preparation, and café operations.
• Strong leadership, communication, and interpersonal skills.
• Excellent organization and time-management abilities.
• Strong attention to beverage quality, cleanliness, and customer service.
• Familiarity with POS systems, inventory procedures, and cash handling.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Ability to train, coach, and support team members effectively.
• Reliable, professional, and team-oriented work ethic.
• Comfortable standing and working for extended periods.
• Flexible availability, including mornings, evenings, weekends, and holidays as needed.

About the Company
Starbucks Coffee Company is a coffeehouse business focused on serving coffee, beverages, food items, and customer experiences in a welcoming environment. The company emphasizes beverage quality, customer service, operational efficiency, teamwork, cleanliness, and consistent service standards.

Pay: $20.00 - $24.00 per year

Work Location: In person