Beverage Server

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

JOB SUMMARY

Responsible for serving both alcoholic and non-alcoholic beverages in an excellent and timely manner to ensure quality guest service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets guests on arrival and regards on departure in a warm and inviting manner.
• Takes beverage orders from guests and relays orders to bartender to deliver drink order to the guest at their location.
• Demonstrates salesmanship with complete menu and product knowledge.
• Maintains cleanliness of guest areas including removing empty glasses/bottles and cleaning ashtrays.
• Performs responsible alcohol service with regards to guest limitations.
• Ensures and maintain cleanliness and orderliness of workstation, including restocking service well with supplies.
• Checks supplies and maintains proper set up and cleanliness of service stations before, during, and after shift.
• Prepares coffee and soft drinks for the drink orders.
• Properly garnishes drinks.
• Performs other related duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Excellent verbal and written communication skills.
• Excellent customer service and people skills.
• Strong and accurate money handling skills.
• Ability to work under stress in a fast-paced environment.
• Ability to multitask.
• Knowledge of wines, alcohol, and mixed drinks.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.
• One to three months’ experience in related fields.
• Other combinations of education and experience may be considered.
• You must obtain and maintain Serv-Safe certificate.
• Must obtain and maintain a valid racing license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The Team Member will be required to stand for the duration of the shift.
• While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• The Team Member may be required to lift up to 50 pounds.
• The Team Member may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and guest volume.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.