Beverage Server | The Pick

Omni Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

Job Description No Job Description for a position can possibly include all duties which may be requested by guest or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.

DEPARTMENT: Food & Beverage | The Pick

JOB TITLE: Cocktail Server

REPORTS TO: The Pick Manager

JOB PURPOSE: To provide efficient friendly customer service always, and to

maintain a clean professional appearance. Ensuring service bar and bar guests are satisfied in a prompt, timely manner.

Essential Job Functions

• Properly set-up and maintain a clean efficient service area of the bar throughout the shift
• Perform our guest services by using the Moments of Service guidelines
• Responsible for ringing orders into Micros, and delivering orders to the table
• Deliver food orders from kitchen to bar area and return dishes to kitchen
• Continually check back with guests
• Keep all supplies stocked
• Clean, clear and reset service areas
• Protect the hotel from liability with regard to over serving guests
• Complete all duties as assigned by manager
• Assist bartender when needed
• Ensure tables are set up properly
• Aid guests in locating other areas of the hotel (walk them to destination if possible)
• Attend all designated staff meetings and training sessions
• Familiarity with food and drink menus
• Adhere to cash handling standards
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications

• Previous serving experience preferred
• Must be able to work a flexible schedule including weekends and holidays
• Must have strong communication skills
• Must be familiar with a service bar atmosphere combination with bar.
• Possess an unexpired State of Tennessee Alcoholic Beverage Commission Server Permit or have the ability to obtain one before date of hire.

Required Certifications: Must possess or obtain a valid Food Handler Certification and Tennessee ABC Server Permit from approved providers upon hire.

Approved Certification Providers

• ServSafe Food Handler Certification – ServSafe https://www.servsafe.com/
• Tennessee ABC Server Permit – Tennessee Alcoholic Beverage Commission https://www.tn.gov/abc.html
• National Registry of Food Safety Professionals (NRFSP) – Food Handler Certification https://www.nrfsp.com/
• 360Training / Learn2Serve – Food Handler & Tennessee Alcohol Server Training https://www.360training.com/learn2serve
• Must be comfortable working in a fast paced luxury hotel lobby bar environment
• Maintain a professional business appearance, attitude, and performance.

Environment & Position Analysis

• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion of arms, and hands.

Tools & Equipment

• Serving trays, tray jacks, flatware, Micros System

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster . Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected] .