BFSI & Soft Skill Trainer

Responsibilities- Training Program Development:

• Collaborate with subject matter(Sales & Customer Service) experts to identify training needs for different BFSI job roles.
• Design and develop comprehensive training programs that align with industry standards and regulations.
• Create engaging training materials, presentations, and resources that facilitate effective learning.

Training Delivery

• Conduct classroom and/or virtual training sessions for employees and new hires, focusing on building essential skills and knowledge.
• Utilize a variety of teaching methods, including lectures, discussions, case studies, simulations, and role-playing activities & student retention.
• Adapt training techniques to suit the diverse learning styles of
• Knowledge of TNA &

Content Management

• Regularly update training materials to reflect changes in industry regulations,

policies, and best practices.

• Maintain an organized repository of training resources, ensuring easy access for participants and fellow trainers.

Assessment And Evaluation

• Develop assessment tools such as quizzes, exams, and practical exercises to gauge participants’ understanding of the material.
• Provide constructive feedback to participants and suggest areas for

Performance Monitoring

• Monitor participants’ progress throughout the training program and offer additional support as needed.
• Track key performance indicators to evaluate the effectiveness of the training programs.

Continuous Improvement

• Stay updated with industry trends, technological advancements, and regulatory changes within the BFSI sector.
• Continuously enhance training programs to align with evolving industry Collaboration and Communication:
• Collaborate with HR, managers, and other stakeholders to ensure the training programs meet organizational goals and expectations.
• Communicate effectively with participants, addressing their queries and concerns promptly.

Desired profile-

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field. Master’s degree is a plus.
• Proven experience (typically 3-5 years) working in the BFSI sector, with a strong understanding of industry operations, products, and services.
• Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Proficiency in using training tools, software, and virtual training
• Strong organizational skills, attention to detail, and ability to
• Certification in adult education, training, or related field is
• Ability to adapt to a dynamic work environment and respond to changing training needs.