BFSI

Company Description State Bank of India (SBI) is India’s largest public sector banking and financial services institution, headquartered in Mumbai. With over 22,000 branches across the country and operations at 227 locations in 30 countries, SBI offers a broad platform for professional growth in the BFSI sector. Originating from the Imperial Bank of India founded in 1806, SBI combines a rich legacy with modern, specialized financial services for corporate, SME, NRI, and retail customers. Team members join a diverse, skilled workforce that focuses on delivering customized solutions and maintaining SBI’s leadership in the industry. For more information about careers and life at SBI, candidates are encouraged to visit https://sbi.bank.in/web/careers.

Role Description This is a full-time, on-site BFSI role based in Chandigarh. The role involves managing and servicing customer accounts, providing advisory support on banking products, and ensuring timely and accurate processing of transactions. Responsibilities include assessing creditworthiness, supporting loan documentation, and monitoring compliance with internal policies and regulatory guidelines. The role also requires handling branch-level operations, collaborating with internal teams to resolve customer issues, and contributing to sales targets through cross-selling and up-selling suitable financial products. The position demands consistent documentation, reporting, and use of core banking systems to maintain service quality and operational efficiency.

Qualifications

• Candidates should possess strong banking and financial services knowledge, including understanding of retail banking products, credit, deposits, and payments.
• Candidates should possess skills in customer service and relationship management, with the ability to address queries, resolve issues, and build long-term client relationships.
• Candidates should possess analytical and problem-solving skills to assess financial data, evaluate risk, and support credit and compliance decisions.
• Candidates should possess operational and documentation skills, including accuracy in record-keeping, transaction processing, and adherence to regulatory and internal policies.
• Candidates should possess communication and collaboration skills, with the ability to work effectively within branch teams and coordinate with other departments.
• Relevant academic qualifications such as a bachelor’s degree in finance, commerce, business, economics, or a related field are preferred.
• Prior experience in banking, financial services, or a related customer-facing role is an advantage.
• Familiarity with core banking software, digital banking platforms, and basic MS Office tools is beneficial.