BHOM / TSOM Engineer

Job Title: BHOM / TSOM Engineer

Experience: 2-5 Years

Location: Pune

Job Summary:
We are looking for a Monitoring Tools Consultant with strong expertise in BMC TrueSight Operations Management (TSOM) and BMC Helix Operations Management (BHOM). The candidate should have hands-on experience in Implementation, integrations, troubleshooting, with the ability to collaborate effectively across teams.

Key Responsibilities:

• Configure and manage BHOM/TSOM monitoring solution.
• Install and configure and/or migrate Patrol Agents
• Develop and maintain event management policies, thresholds etc.
• Troubleshoot monitoring issues and perform root cause analysis
• Integrate monitoring tools with third-party monitoring and ticketing systems
• Document processes and configurations in MS Word and Excel
• Experience in migration activities such as TSOM to BHOM

Must Have Skills:

• Strong knowledge of TSOM/BHOM architecture
• Patrol Agent installation and configuration experience
• Understanding of Patrol and Sentry KMs
• Event management policies and threshold configuration
• Integration with third-party monitoring/ticketing tools, such as Prometheus, ServiceNow etc. and JSON and API integration knowledge
• Experience in Shell Scripting, Grafana dashboards, Service Modelling with blueprints
• Knowledge of AI/HelixGPT agents
• Basic email etiquette

Good to Have Skills:

• Python scripting and automation
• Kubernetes basics
• ITIL knowledge and TSOM/BHOM certifications

Preferred:

Immediate Joiner

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.