Bike Builder

**Title:**Bike Builder I

**Reports To:**Service Manager

**Hours Required:**Full-time, Non-Exempt (40 Hours/Week)

**Department:**Bike Build

Compensation:$18.50/hour + Piece Rate Incentive

Located in Riverside, we are an online retailer of all things bike – mountain, road, e-bike, you name it. Our product offering makes for a unique work environment as there isn’t a warehouse like ours in the area. Many of our team members are avid riders, and while it isn’t a requirement for the job, you just might end up on a bike. You can expect an easy-going, welcoming and flexible atmosphere with good people.

Our Bike Build team works together to get our customers their dream bike from the first wrench turn to the moment it ships out the door. As a Bike Builder you'll be cross-trained across every stage of the process: building and tuning bikes, prepping components, packing for shipment, and supporting warehouse operations. Every day may look a little different, and that's by design.

The Benefits

• Compensation for this role is $18.50/hour. In addition to hourly compensation, this role receive a piece rate incentive based on productivity.
• We offer 100% paid medical insurance. No cost to you.
• 3 weeks’ paid time off + 7 paid holidays + Bike Day
• Access to our Employee Purchase Program.
• 401(k) Plan with 4% matching.
• Dental, vision and supplemental insurance options

Essential Duties and Responsibilities

Bike Building & Assembly

• Build, tune, and prepare all types of bikes for shipment to customers
• Perform basic component assembly including mounting tires, rotors, and cassettes to wheels
• Complete pre-ship quality checks to ensure bikes meet standards before boxing

Packing & Shipping Support

• Build bike boxes and cart completed bikes through the pack-out process
• Pack bikes for shipment following established procedures
• Manifest and label outbound orders accurately

Warehouse & Inventory Support

• Pick parts and bikes to fulfill orders
• Complete down stocking and kitting tasks
• Support warehouse special projects as needed

Department Standards

• Meet or exceed efficiency, accuracy, and minimum productivity standards
• Promote a clean and efficient work environment; ensure proper waste disposal
• Support development of new procedures and processes related to operations
• Provide an environment of support and teamwork to achieve common goals across all Jenson USA departments

Preferred Qualifications

• High School Diploma or equivalent.
• Prior bike shop experience is a plus.
• Ability to stand and work an 10-hour shift on feet.
• Ability to lift/push/pull 30-70 lbs. regularly throughout shift.
• Ability to communicate effectively and collaborate with others.

DEFINITION OF PHYSICAL DEMANDS/CONDITIONS (ADA) This is not a complete list of physical demands/conditions that may be required to perform job responsibilities but is to be used as an example of possibilities to assist in the completion of the performance appraisal form.

• Standing: Remaining on one’s feet in an upright position at a workstation without moving (occasionally)
• Walking: Moving about on foot at least 50% of the time
• Lifting: Occasionally raising or lowering an object (up to 40 lbs) from one level to another (includes upward pulling)
• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
• Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized.
• Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching, or running on narrow, slippery, or erratically moving surfaces, or maintaining body equilibrium when performing gymnastic feats
• Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
• Kneeling: Bending legs at knees to come to rest on knee or knees
• Crouching: Bending body downward and forward by bending legs and spine
• Reaching: Extending hand(s) and arm(s) in any direction
• Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears. Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.

Skills/Abilities

           

• Adaptability - Demonstrates flexibility with change.
• Organization – Effectively manages time and the workspace.  Balances conflicting priorities to manage workflow, ensure completion of essential projects and meets critical deadlines.
• Proactive Anticipation of Needs – Addresses problems and acts to prevent them.  Utilizes analytical skills and broad understanding of the business to effectively interpret needs.
• Communication – Listens to understand the needs; speaks with confidence using clear and concise language, produces well thought-out professional correspondence that is free from grammatical and spelling errors.
• Service Oriented – Interacts professionally with leaders, clients, vendors and team members. Promptly responds to requests with accuracy and a courteous demeanor.
• Team Player – Works as a competent member of the team, willing to provide back-up support for others.
• Computer/Technical Ability – Is proficient in using standard office equipment.  Demonstrates advanced proficiency by adapting to new technology and easily acquiring new technical skills.
• Judgement – Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction.  Swiftly refers problems/issues to the appropriate person when necessary.

Jenson USA is proud to operate as a drug-free workplace.  All new hires must complete a pre-employment drug screen and background check

Jenson USA is committed to Equal Employment Opportunity regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.