Bilingual Billing & Office Coordinator

GPG Freight Services is looking for a dependable, organized, and detail-oriented Billing & Office Coordinator to join our team. This position supports our daily freight operations by handling customer invoicing, payment posting, collections, incoming calls, and shipment data entry.

We are looking for someone who is comfortable working in a fast-paced transportation/logistics environment, communicating with customers, and handling important billing and shipment information accurately.

Bilingual English/Spanish is strongly preferred.

Previous experience with QuickBooks, invoicing, accounts receivable, payment posting, collections, transportation, logistics, freight, or office administration is preferred.

What We're Looking For

The right person for this position is someone who takes ownership of their work, catches small details, communicates well, and does not need to be constantly reminded to complete tasks. Because this position handles both billing and shipment information, accuracy and follow-up are extremely important.

Responsibilities

• Prepare and send customer invoices for completed shipments
• Review shipment documents and information before invoicing
• Enter and apply customer payments in QuickBooks
• Match payments to the correct customers and invoices
• Maintain accurate customer balances and payment records
• Follow up with customers regarding outstanding and past-due balances
• Research basic payment discrepancies or unapplied payments
• Answer and direct incoming office phone calls
• Assist customers with basic billing and shipment questions
• Enter shipment and package information into company systems
• Perform data entry for boxes and shipments being transported to Mexico
• Maintain accurate customer and shipment records
• Scan, organize, and maintain invoices, BOLs, PODs, and other documents
• Update spreadsheets and internal tracking systems
• Communicate with drivers, warehouse staff, customers, and management as needed
• Assist with general administrative and office duties
• Help resolve invoice discrepancies and missing information
• Maintain confidentiality of customer and company information

Work Location: In person