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Bilingual Client Advocate

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Onsite

Bilingual Client Advocate

ABCD

Bilingual Client Advocate

2 months ago

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Important information


Contract type:

Permanent

Location:

Boston, MA, USA

Work mode:

Onsite

Published on:

15 August 2026

What they need


ABCD delivers its programs and services through a network of

neighborhood sites located throughout Boston and Malden. As a Client

Advocate, you will handle direct case management services to clients

currently at or below 200% of the Federal Poverty Line who live in

Boston, Malden, Medford, and Everett at a neighborhood site. Key

Responsibilities Responsible for maintaining case management files, and

providing supportive services and referrals Conduct intake process and

assist clients in establishing educational and occupational goals.

Develop positive working relationships with various organizations within

the public and private sectors to expand placement efforts. Identify

support services needed and make appropriate referrals and orient new

clients to referred programs. Conduct workshops for the diverse

populations of a specific community. Assist clients in properly

completing job applications and resumes for employment opportunities.

Follow up with prospective agencies and employers to maintain up-to-date

information on employment opportunities. Provide clients with services

for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and

Virtual Gateway services, including food stamps and health insurance.

Perform other related duties as assigned from time to time. Skills,

Knowledge and Expertise Minimum of high school diploma or equivalent,

with up to one year of experience in case management, job development or

general office support required Demonstrated proficiency in Microsoft

Word and Excel required. Excellent oral and written communication skills

Must be able to work sensitively and effectively with individuals of

diverse educational, socio-economic and cultural backgrounds. Bilingual

skill in Russian required. Expected Salary: $43,625.40 annually

($23.97/hour) USD. Salary scales are set according to an explicit

compensation policy and relevant market data. Due to funding

restrictions and our strong focus on internal parity, this salary is

thoughtfully aligned with the duties expected for this role, and offers

are firm. Why Work Here Make a Difference: Every day, your work directly

impacts the lives of thousands in the Greater Boston community,

empowering them and making positive, lasting change. Inclusive

Environment: ABCD values the diversity of its workforce, with an

inclusive culture that respects individuality and promotes

collaboration. Continuous Learning: We offer numerous training and

development opportunities, ensuring our staff remain at the forefront of

Community Action Methodologies And Strategies. Comprehensive Benefits At ABCD, we take care of our own, providing a competitive benefits

package, including health coverage and retirement plans. A Legacy of

Impact: Join an organization that boasts a legacy spanning over half a

century, consistently championing the rights and needs of our

community's most vulnerable. Teamwork & Camaraderie: Be a part of a

passionate team, united in their mission to combat poverty, and ensure

every individual can reach their fullest potential.

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