Bilingual Collections Agent

Omni AR is seeking a Bilingual Collections Agent to support account communication and payment processing. We are an upbeat office looking to better serve our Spanish speaking clients. This positions does involve a lot of phone calls, both inbound and outbound, along with discussing private financial information, using Excel spreadsheets, and multiple online software sites.

What You’ll Do: Communicate with individuals regarding account balances and payment options; handle inbound and outbound phone calls; process payments and document accounts accurately; send notices and update account records using internal software; and work toward monthly activity and performance goals individually and as a team.

What We’re Looking For: an eager individual with clear and professional communication skills, confident speaking on the phone, organized and able to manage multiple tasks, willing to learn and follow procedures, Spanish-English bilingual skills, detail oriented, and confident with financial information.

What We Offer: Full-time position with consistent hours, training provided, monthly bonus opportunities, paid time off and benefits after training, and a collaborative, team-focused work environment.

This role is well-suited for someone looking for a stable, long term office position with opportunities to learn and grow. Willing to train individuals with little experience but a great attitude, goal oriented, and natural attention to detail. Potential $1 raise after initial 30 day training period, based on performance.

Job Type: Full-time

Pay: From $14.50 per hour

Benefits:

• Opportunities for advancement
• Paid sick time
• Paid time off

Work Location: In person