Bilingual Customer Care Representative

Steer Towards Success: Become a HERD Bilingual Customer Care Representative! Location: Winnipeg, Manitoba Role Type: Full-time, in office Salary: $50,000 - $75,000, depending on experience About This Role You will join our customer service team at our corporate headquarters in Winnipeg, Manitoba. Your primary role is to answer inbound inquiries as the company’s first point of contact. You’ll also help with quoting and data entry.

Typical Duties Include

• Serve as the first point of contact for inbound inquiries.
• Provide tailored advice to assist customers with product selection.
• Resolving customer issues and questions.
• Data entry for quotes, orders, and case creation.

Role We’ll make sure you have the proper training and support to give you every possible chance to make your role a success. This includes:

• Structured induction program: This program will train you on all aspects of the role so you can hit the ground running.
• Structured career development: We want you to succeed. Our team is here to support and work with you to explore and meet your career potential.

What experience should you have?

• Bilingual ability in Spanish and/or French is an asset, we encourage all qualified candidates to apply.
• Comfortable working in a busy sales environment.
• Experience in a similar sales role or a high-touch retail setting with strong customer service skills.
• Ability to quickly learn and confidently articulate HERD’s products.
• Enthusiasm for talking about and promoting products and services.
• Previous experience selling to or working within the trucking or automotive industry is a strong asset.

Why Join HERD?

• Competitive salary and benefits package, complete with paid vacation.
• With the use of a leading performance management program, HERD helps employees unleash their potential, create value for themselves and the company, and get rewarded for doing so.
• Long-term career opportunities.

How To Apply Please click on the apply button if this sounds like the role for you. We appreciate all interest, however, only qualified candidates will be contacted.

For more information please check out our website: www.herd.com