Shoreline Marketing Services
Bilingual Customer Service Representative
Skills
11 days ago
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Important information
Contract type:
Permanent
Location:
Ensenada, Baja California, Mexico
Work mode:
Onsite
Published on:
16 October 2026
What they need
Tax Relief – Customer Service Representative
Schedule
Monday through Friday: 8:00 AM – 4:30 PM or 9:00 AM – 5:30 PM
Every other Saturday: 12:00 PM – 4:00 PM
Base Pay
$291.50 USD per week
Review Bonus Program
Agents can earn additional monthly bonuses by encouraging satisfied customers to leave verified 5-star reviews that include the agent's name. All reviews must meet quality and compliance standards.
Bonus Payment
Bonuses are paid monthly
Eligibility Requirements
Must remain in good standing
Must meet performance expectations and SLAs
Must follow all company policies and procedures
This role provides stable weekly income with additional earning opportunities based on customer satisfaction and overall performance.
Requirements
Fluent in English and Spanish
Typing speed of 30+ WPM
Excellent information retention
Strong communication skills
Professional attitude and reliability
Call center experience (not required)
Job Type: Full-time
Pay: From $5,000.00 per week
Work Location: In person
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