Bilingual Customer Service Representative - US

Unicity is dedicated to developing innovative, science-based products and programs that promote metabolic health and improve the quality of life for people everywhere. For over 30 years, Unicity has been dedicated to developing high-quality products that contain the vital nutrients your body needs. With the proper process, cutting-edge technology, and a mission to Make Life Better, Unicity is paving the way for a better tomorrow.

What we can offer you

• Heath, Dental, Vision, Life and other benefits that begin within a month.
• Paid maternity and paternity leave.
• Generous vacation allowance in addition to company paid holidays.
• 401(k) with company match.
• Substantial company product allowance.
• Reimbursement for internet, cell phone and gym/wellness activities.

This isn't your average customer service job.

We're looking for someone who is bilingual, driven, and genuinely passionate about people, someone who wants to make a real difference in customers' lives while growing their career in a dynamic, fast-paced environment.

As the frontline of our customer experience, you won't just answer questions, you'll build relationships, support our members on their wellness journeys, and play a key role in the growth of our Fort Lauderdale office.

What You'll Do

• Deliver exceptional, personalized service in both English and Spanish.
• Build and manage customer accounts with accuracy and care.
• Identify customer needs and recommend the right products or services.
• Incentivize growth and retention.
• Process orders, account updates, and handle inventory accurately.

Why You'll Love Working With Us

• Room to grow as we promote from within and reward performance.
• Real impact as every customer interaction matters.
• Bilingual advantage: Your Spanish fluency is a true asset here.
• Energetic team. Join a collaborative, goal-driven environment.
• Meaningful work to help people on their wellness journeys every day.

You're a Great Fit If You Are...

• Fluent in English and Spanish (written and spoken).
• A fast learner who takes initiative.
• Detail-oriented and organized.
• A natural problem-solver with a positive attitude.
• Passionate about helping others.
• Comfortable in a role that blends service, sales, and relationship-building.