Bilingual Customer Service/Sales Representative

Summary

As a Bilingual Customer Service/Sales Representative, you will be instrumental in delivering outstanding customer support and fostering strong client relationships. Reporting to the Customer Service Manager, your role focuses on effectively addressing customer inquiries and promoting sales through excellent communication and phone etiquette. Your core skills in data entry and customer service, combined with your premium bilingual abilities, will enable you to assist a diverse clientele. Proficiency in Microsoft Office and relevant call center experience will further enhance your effectiveness in this dynamic position, ensuring customer satisfaction and loyalty.

Responsibilities

• Provide exceptional customer support in both English and Spanish, addressing inquiries and resolving issues promptly.
• Engage with clients through outbound calls, ensuring a positive experience while promoting products and services.
• Maintain accurate data entry and documentation of customer interactions.
• Utilize Microsoft Office and computer skills to manage customer information efficiently.
• Demonstrate strong communication and phone etiquette to foster client relationships.

Qualifications

• Bilingual proficiency in English and Spanish
• Strong customer service and client support skills
• Excellent communication and phone etiquette
• Experience in sales and outbound calling
• Proficient in Microsoft Office and general computer skills
• Ability to perform data entry accurately and efficiently
• Familiarity with call center operations and cash handling

Job Type: Full-time

Pay: $600.00 - $800.00 per week

Work Location: In person