Bilingual Front Desk Receptionist

About the Role: RESTORE ABA & SPEECH THERAPY LLC is looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our clinic. This is a fantastic opportunity to join a dedicated team making a real difference in the lives of children and families through ABA and speech therapy services. If you thrive in a fast-paced, people-first environment, we'd love to meet you!

Responsibilities:

• Greet and check in patients, families, and visitors in a warm and professional manner
• Answer and direct incoming phone calls, emails, and inquiries
• Schedule, confirm, and manage patient appointments using clinic scheduling software
• Verify insurance information and assist with billing and co-pay collection
• Maintain accurate patient records and update electronic health records (EHR)
• Coordinate communication between therapists, families, and administrative staff
• Manage front desk supplies, mail, and general office organization

Requirements:

• High school diploma or equivalent required; associate's degree a plus
• 1+ years of front desk, receptionist, or administrative experience preferred
• Experience in a medical, therapy, or healthcare setting is a strong advantage
• Proficiency with scheduling software, EHR systems, and Microsoft Office
• Strong verbal and written communication skills
• Compassionate, patient-focused demeanor with the ability to work with children and families
• Highly organized with excellent multitasking and time management abilities

About Us: RESTORE ABA & SPEECH THERAPY LLC is a dedicated therapy clinic, committed to helping children reach their full potential through Applied Behavior Analysis (ABA) and speech therapy services. Families trust us for our compassionate, evidence-based approach and the genuine care our team brings to every session. Our staff loves working here because of the supportive culture, meaningful work, and the opportunity to make a lasting impact every single day.