Bilingual Human Resources / Administrative Assistant

PastryStar is more than a food manufacturer—it’s a team driven by passion, craftsmanship, and innovation. Founded by a French pastry chef and rooted in over 35 years of expertise, we create high-quality, clean-label ingredients that help professionals bring exceptional desserts to life. At PastryStar, we don’t just make products—we solve problems, elevate standards, and build something meaningful together.

Joining us means:

• Innovation & Creativity: Work with cutting-edge pastry solutions and bring your ideas to life.
• Quality & Integrity: Be part of a team that values transparency, excellence, and ethical practices.
• Growth & Learning: Develop your skills in a supportive environment with industry experts.
• Team Spirit: Collaborate with a motivated, diverse, and passionate team.

If you love food, creativity, and making an impact in the bakery and pastry industry, PastryStar is the place for you!

About Us: PastryStar is located in Laurel, MD. Since 1986, the company has been manufacturing high quality, clean-label bakery ingredients (such as powder mixes, baking fruit jams, and fillings). Our core customers are industrial bakeries, in-store bakeries, and cruise lines.

About the role

PastryStar, a manufacturer of premium bakery ingredients, is seeking a detail-oriented, customer-focused, and highly organized Human Resources / Administrative Assistant to support customer service operations, administrative functions, and key human resources responsibilities. This role serves as a primary point of contact for customers, employees, and internal departments while assisting with payroll processing, HRIS administration, recruitment, employee relations, onboarding, reporting, and general office support. The ideal candidate is professional, proactive, confidential, and able to manage multiple priorities in a fast-paced manufacturing environment.

What you'll do

HR Responsibilities:

• Assist with payroll processing, including reviewing timekeeping records, checking employee schedules and helping ensure timely and accurate payroll preparation.
• Assist with managing the HRIS system, including recruiting and onboarding, document updates, and confidential recordkeeping.
• Support employment eligibility verification processes, including experience with E-Verify and maintaining required employment documentation.
• Assist with full-cycle recruitment activities, including posting positions, screening candidates, scheduling, coordinating interviews, and supporting hiring decisions.
• Facilitate new hire orientation and training to streamline the onboarding processes to ensure employees understand company policies, procedures, systems, and expectations.
• Act as a point of contact for employee inquiries, providing guidance, resolving concerns, supporting conflict resolution, and escalating matters as appropriate.
• Support employee relations by assisting with documentation, employee surveys, disciplinary action follow-up, and related administrative processes.
• Help ensure HR policies are applied consistently
• Support training programs, planning employee engagement initiatives, and internal communication efforts.

Administrative Responsibilities:

• Process customer orders, confirmations, invoices, credits, and related documentation in Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central.
• Respond to customer inquiries and provide timely updates on orders, shipping, product availability, pricing, and account information.
• Maintain organized customer, vendor, invoice, and company records.
• Perform administrative and front desk duties, including document preparation, data entry, filing, greeting visitors, and directing calls.
• Coordinate communication across Customer Service, Sales, Accounting, Purchasing, Shipping, Human Resources, and Production.
• Prepare reports, spreadsheets, correspondence, and digital files using Microsoft Office and related systems.
• Manage office supplies, vendor coordination, and related purchase records.
• Monitor shared inboxes and respond promptly to customer and internal requests.
• Follow company policies, procedures, and safety regulations.
• Perform other duties as assigned.

Qualifications

• 1-2 years of progressive human resources experience, including payroll support, employee relations, HR operations, recruitment, onboarding, personnel file management confidential documentation.

• Bachelor’s degree in human resources, business administration, psychology, or a related field is typically required; an advanced degree such as an MBA with an HR focus is beneficial and may support career growth.

• Experience with HRIS platforms is required

• Optional but beneficial certifications include PHR, SHRM-CP, or SPHR.

• Strong communication, problem-solving, organizational, and interpersonal skills are essential for managing diverse HR, customer service, and administrative responsibilities while interacting with employees, customers, and leadership.

• Experience using Microsoft Dynamics NAV, Microsoft Dynamics 365 Business Central, or similar ERP systems.

• Strong proficiency in Microsoft Word, Excel, Outlook, Microsoft Teams, and other Microsoft Office applications.

• Excellent verbal and written communication skills.

• Strong organizational, time management, and problem-solving skills.

• Ability to prioritize multiple assignments in a fast-paced environment.

• High attention to detail and commitment to accuracy.

• Ability to work independently and collaboratively with multiple departments.

• Ability to speak and translate Spanish and English effectively

PastryStar is proud to provide a clean, safe, and quality-driven environment. We are an equal opportunity employer and value teamwork, food safety, and operational excellence.

PLEASE NOTE: WE E-VERIFY.
All candidates must be legally authorized to work in the United States. Employment eligibility will be confirmed through the E-Verify system.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance
• Bonus eligible

Ability to Commute:

• Laurel, MD 20723 (Required)

Work Location: In person

The pay range for this role is:
20 - 25 USD per hour(Maryland)