Bilingual Human Resources Generalist

HR Generalist - Bilingual (Spanish)

Position Summary

The HR Coordinator serves as a primary point of contact for employees throughout their employment lifecycle, helping ensure a smooth experience from onboarding through ongoing employment. This position coordinates HR administration, payroll communication, HRIS records, professional licensing, and employment-related immigration documentation.

The ideal candidate is highly organized, responsive, detail-oriented, and comfortable managing multiple employees, deadlines, documents, and administrative processes simultaneously. A key responsibility of this role is resolving routine employee questions independently while identifying and escalating matters that require management involvement.

Key Responsibilities

Human Resources & Employee Support

• Coordinate and manage the employee onboarding process.
• Assist employees with benefits enrollment, benefits questions, and related administrative matters.
• Serve as a primary resource for employees with HR-related questions throughout their employment.
• Help employees resolve questions or issues that arise after onboarding.
• Maintain and organize employee records, forms, agreements, and other HR documentation.
• Ensure required employee documentation is collected, completed, and properly maintained.
• Triage employee questions and resolve routine matters before escalating issues to senior management.
• Track outstanding employee requirements and follow up to ensure timely completion.
• Provide employees with clear, professional, and timely communication regarding HR processes and requirements.

Payroll Coordination

• Serve as a primary contact for employee payroll questions.
• Research and coordinate the resolution of payroll discrepancies or concerns.
• Interface with the company's payroll provider/contact regarding payroll-related matters.
• Serve as the HR and payroll point of contact for company locations and their leadership.
• Communicate payroll updates, corrections, and outstanding issues to the appropriate parties.
• Assist in ensuring employee information affecting payroll is accurate and submitted on time.

HRIS Management

• Maintain accurate and current employee information within the company's Human Resources Information System (HRIS).
• Process employee updates and changes within the HRIS.
• Ensure employee records and supporting documentation are complete and properly maintained.
• Monitor outstanding HRIS tasks and employee requirements.
• Assist employees and managers with HRIS-related questions and issues.
• Perform periodic reviews of employee records for accuracy and completeness.

Professional Licensing

• Coordinate and assist with professional license applications for employees.
• Prepare and submit licensing documentation to applicable state boards and regulatory agencies.
• Maintain records of employee licenses, application statuses, and licensing requirements.
• Monitor license expiration and renewal dates.
• Communicate upcoming renewal requirements to employees and management.
• Follow up with employees, licensing boards, schools, credentialing organizations, and other parties as necessary to complete licensing requirements.
• Maintain organized documentation related to licensing applications, approvals, and renewals.

Visa & Immigration Administration

• Work closely with other team members to monitor and advance necessary visa processes
• Monitor employee visa expiration and renewal dates and maintain an accurate tracking system.
• Proactively identify upcoming immigration deadlines and communicate required actions to employees and management.
• Prepare and organize visa application and renewal packets.
• Collect required documentation from employees and other parties for immigration filings.
• Review visa packets for completeness before submission or management/legal review.
• Maintain organized immigration records and supporting documentation.
• Coordinate required credentialing and immigration-related reports, including IEE reports.
• Track the status of outstanding visa, credentialing, and immigration-related requirements.
• Communicate with employees regarding documentation requirements, deadlines, appointments, and next steps.
• Escalate complex immigration matters to management or immigration counsel when appropriate.

Qualifications

• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple employees, deadlines, and administrative processes simultaneously.
• Strong written and verbal communication skills.
• Professional and responsive approach to employee questions and concerns.
• Ability to handle confidential employee and company information appropriately.
• Strong follow-through and ability to independently track outstanding items to completion.
• Comfortable working with HR systems, spreadsheets, document-management systems, and online portals.
• Ability to learn licensing, credentialing, and immigration processes and requirements.
• Experience in HR, payroll administration, immigration, healthcare staffing, credentialing, or professional licensing is preferred.
• Experience working with internationally educated healthcare professionals is a plus.

Key Competencies

Success in this position requires a high level of organization, ownership, responsiveness, accuracy, confidentiality, and follow-through . The individual should be comfortable serving as the first point of contact for employee questions, independently resolving routine matters, and knowing when an issue should be escalated to management.

Position Objective

The primary objective of this role is to create a reliable administrative support structure for employees and management by ensuring HR questions are addressed promptly, payroll matters are coordinated effectively, employee records remain accurate, professional licenses remain current, and visa and immigration requirements are completed accurately and on time