Bilingual Legal Administrative Assistant / Front Desk

Position Overview

Miller & Miller Law is seeking a bilingual (English/Spanish) Legal Administrative Assistant to provide front desk and general office support. This role is the first point of contact for our clients and helps keep the office running smoothly. Staff in this position also provide basic support to our immigration and bankruptcy teams, such as organizing documents, assembling packets, and coordinating appointments. This is a good fit for someone with clerical or customer service experience who wants an entry point into the legal field. Legal experience is not required.

This position reports to the Immigration Manager (virtual) and the Post-Filing Director (on-site). Legal Assistants have no supervisory responsibilities.

Key Responsibilities

Front Desk & Client Support

• Greet and assist clients visiting the office, and answer and route phone calls
• Communicate professionally with clients in both English and Spanish
• Schedule and confirm appointments, including video consultations, and send reminders
• Assist with client intake by collecting basic information and documents
• Request documents from clients and follow up on missing items (non-legal guidance only)

Administrative & Office Support

• Scan, file, copy, and process documents
• Maintain organized electronic and physical case files
• Enter and update client information in firm systems
• Draft basic correspondence, cover letters, and document checklists
• Handle incoming and outgoing mail
• Help cover other departments during busy periods or staff absences

Immigration Support

• Print and assemble completed immigration packets after final attorney approval
• Prepare packets for mailing or submission to USCIS and other agencies
• Help clients with document requests and next steps in English and Spanish (no legal advice)

Bankruptcy Support

• Organize client documents such as income records, tax returns, and debt information
• Help assemble filing packets and supporting schedules
• Enter basic client data into bankruptcy software
• Assist with scheduling consultations, court dates, and creditor meetings

Qualifications

• Fluent in English and Spanish, both spoken and written (required)
• Prior administrative, clerical, or customer service experience preferred
• Strong attention to detail and organization
• Reliable, able to meet deadlines, and comfortable multitasking
• Patient, compassionate, and professional with clients going through a difficult time
• Proficiency with Microsoft Office; willingness to learn legal case management software
• Team-oriented and eager to learn

Additional Duties

This job description is not a comprehensive list of all duties and responsibilities. Duties may change at any time with or without notice.

Compensation and Benefits

• Compensation commensurate with experience
• Health insurance
• 401(k)
• Paid time off
• Life insurance

Pay: From $15.00 per hour

Work Location: In person