Bilingual Office Administrator

Bilingual Office Administrator

Atlas-Apex Roofing Inc. Is continuing to grow across Canada, and we are currently looking for talented, motivated individuals to join our team in Ottawa.

Responsibilities

• Answering phone calls
• Responding to general inquiries - email and mail
• Provide daily updates and correspondence with client base as needed
• Opening and sorting mail
• Matching packing slips and coding invoices
• Entering information and creating accurate work orders utilizing our proprietary Customer Relationship Management programs (POS and ERS)
• Assisting with all Service Department needs related to customer service, supporting account managers, general administration and senior management
• Proofreading and formatting of service-related quotations and reports
• Managing online reports of completed work
• Preparing and scheduling courier and other postal correspondence
• Putting together and editing correspondence, reports, and presentations
• Reconciling, organizing and filing invoices and statements
• Working with the Finance department. Basic payroll duties (data entry, verifying and submitting payroll)
• Facilitating new employee orientations, client specific training, and office/warehouse safety inspections
• Sharing workloads with other service staff when necessary
• Creating and assisting with customer contracts
• Managing online reports of completed work
• General office maintenance
• Other day to day office operations

Skills/ Qualifications

• High school diploma a must
• Fluent in both English and French a must
• 3-5 years’ office experience a plus
• Accuracy and attention to detail is a must
• Good oral and written communication skills
• Ability to understand and carry out instructions provided in written, oral, or diagram form and deal with problems in a creative manner.
• Ability to relate well to all kinds of people, can build constructive and effective relationships using diplomacy and tact
• Must be a self-motivated person with the ability to work at fast paced professional level
• Computer literacy with proficiency in MS Office (Excel, Word, Outlook)

We Offer

• Competitive wages –based upon experience
• A comprehensive benefit program for you and your family
• Extensive safety training
• A culture that is built on teamwork, diversity and passion for success.
• Opportunities are available throughout the company for talented, experienced and advancement-driven individuals

Company Overview

Atlas-Apex Roofing Inc. is a leading commercial/industrial roofing contractor with operations throughout Canada. With over 96 years of experience in the roofing business our success is measured on our ability to perform for our clients. Atlas-Apex has harnessed the power of technology, innovation and experience to provide the most comprehensive roofing program in the country.