Bilingual Receptionist (Full Time)

🚀 Join A&C Plastics, a leader in the plastics industry for over 50 years! We’re Hiring a bilingual (English/Spanish) Front-Office Receptionist/Customer Service Associate! Are you the kind of person who makes everyone feel welcome the second they walk in or call? Do you thrive in a fast-paced environment, stay organized under pressure, and enjoy juggling a variety of tasks? If you’ve got a polished presence and a heart for service, we want you on our team!

**Position Details:

📍 Location:** Houston, TX (100% onsite; no remote work)

⏰ Hours : Monday – Friday, 7:30 AM – 5:15 PM

What You’ll Do: ✔ Greet visitors, customers, and vendors with a warm and professional attitude

✔ Answer multiple phone lines and direct calls quickly and cheerfully

✔ Keep the lobby, showroom, and sample areas clean and organized

✔ Confirm customer orders and send out order confirmations

✔ Notify customers when their orders are ready for pickup

✔ Process payments (credit card, check, and cash)

✔ Provide order status updates and work closely with the warehouse team

✔ Distribute mail, ship samples, and mail out giveaways

✔ Help with monthly thank-you cards and goodie bags

✔ Support the sales team, customer service manager, and company president

✔ Jump in wherever needed – we’re all hands on deck around here!

What You Bring: ✅ Fluent in English & Spanish – this is a MUST! ✅ At least 2+ years of Customer Service or Receptionist experience (or equivalent)

✅ Polished, professional, and personable

✅ Detail-obsessed and super organized

✅ Confident using Microsoft Outlook, Word, Excel & PowerPoint

✅ Excellent verbal and written communication

✅ Able to multi-task like a pro and stay calm under pressure

✅ A team player with a "no task is too small" mindset

✅ Comfortable working on a PC

✅ Non-smoker

💪 Willing to lift boxes, sweep the floor, or run a last-minute errand if that’s what the day needs

Perks & Benefits: 🎉 Paid Time Off & Holiday Pay : After 90-day probationary period

🤒 Paid Sick Days : 5 days per year

💪 Company Gym Access : M-F, 4:30 AM - 8 PM

💰 401K Plan: With up to 4% Employer Match

💸 Profit-Sharing Program: Get rewarded for the team's success

🏥 Health, Dental, & Vision Insurance: Stay healthy, stay happy

🐾 Pet Insurance – Optional coverage available to help care for your furry family members

🛡️ Long-Term Disability & Company-Paid Life Insurance: Offered for peace of mind

📦 Employee Purchase Discounts: On the products you help make awesome

🚀 Career Growth – We Love to Promote from Within!

❤️ 5 Paid Days for Volunteering – After one year of service, get paid 5 days each year to give back to your favorite charity or non-profit

🍽️ Fun & Friendly Culture – When we crush our goals, we celebrate together with monthly catered lunches and plenty of recognition!

🧠 Employee Assistance Program – Access counseling, legal advice, and more through our free Employee Assistance Program (EAP)

🤝 Work Buddy Program – Paired with a veteran teammate for support, lunch check-ins, and a happy hour in your first 90 days

📈 Leadership Mentorship – New managers are matched with veteran leaders for a full year of coaching and support

🚨 Please Note: A background check and drug screening are required for all new hires.