Bilingual Total Wireless Mobile Expert

Are you passionate about technology and love helping others? Join our team at Total Wireless as a Sales Expert! You’ll be the go-to resource for customers seeking guidance on the latest mobile devices, accessories, and wireless services. Your energy and expertise will help customers explore new products, enhance their digital lifestyles, and find the perfect solutions for their needs. This is an exciting opportunity to grow your career in a fast-paced, team-driven retail environment.

Responsibilities

• Engage customers in a friendly, professional manner to understand their needs.
• Demonstrate and explain product features through hands-on demos.
• Recommend phones, accessories, and service plans that fit customers’ lifestyles and budgets.
• Deliver outstanding service by answering questions, resolving concerns, and ensuring a positive experience.
• Achieve and exceed sales goals through strong product knowledge and upselling opportunities.
• Maintain clean, well-organized merchandising displays and manage inventory accuracy.
• Handle cash and POS transactions with accuracy and professionalism.
• Educate customers about promotions, loyalty programs, and new product launches.
• Collaborate with team members to ensure smooth store operations and a welcoming environment.
• Uncapped Commissions — your earning potential is unlimited!
• Level Up Program — grow into leadership or management roles as you develop.

Qualifications

• Retail or customer service experience preferred; wireless or electronics background a plus.
• Strong communication skills and ability to explain tech clearly.
• Bilingual in English and Spanish strongly preferred; Haitian Creole a plus.
• Leadership or supervisory experience is advantageous.
• Comfortable with POS systems, basic math, and handling transactions.
• Motivated, dependable, and passionate about helping people stay connected.

Why Join Us?
At Total Wireless you’ll join a dynamic, supportive team where your success is celebrated, and your income grows with your results. If you love technology, thrive in a fast-paced environment, and want to grow your career — we’d love to meet you!

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person