Bilingual Visitor Experience Guide

St-Albert, ON

Full-time

Posted on September 21, 2026

Compensation

Starting at $23 per hour

Active Vacancy

AI Usage Notice

The employer uses artificial intelligence in the hiring process for this job.

No Canadian experience is required for this position.

What We Offer

WHAT WE OFFER:

• Competitive salaries based on experience.

• Part-time, casual work scheduled according to tour bookings.

• A primarily daytime schedule, with some weekend, statutory-holiday or special-event opportunities.

• Complete training on the visitor route, key messages, St-Albert Cheese Co-op history and applicable guidelines.

• A unique opportunity to become an ambassador for a recognized cooperative deeply rooted in its community.

About This Role

Bring the history, expertise and passion of St-Albert Cheese Co-op to life

St-Albert Cheese Co-op is looking for a warm, energetic individual who takes pride in our region to welcome visitors and deliver guided tours in French and English. You will introduce guests to our cooperative history, cheese-making expertise, products and community contribution while creating a memorable, educational and authentic experience.

This position is ideal for someone who enjoys communicating, storytelling, sharing knowledge and engaging with diverse groups. Part-time hours are offered based on tour bookings and special-event needs.

WHAT YOU WILL DO:

• Warmly welcome families, tourists, school groups, community organizations and corporate visitors.

• Deliver engaging and accessible guided tours in French or English.

• Present the history of St-Albert Cheese Co-op, its cooperative identity and the main elements of the approved visitor route.

• Adapt your approach to the group’s age, interests and needs.

• Answer questions accurately and direct visitors to relevant products and services.

• Ensure compliance with safety, sanitation and authorized-access requirements.

• Prepare required materials, review bookings and share useful feedback to improve the visitor experience.

• Represent St-Albert Cheese Co-op with professionalism, simplicity, pride and authenticity.

What You Have

WHAT YOU BRING:

• Excellent spoken communication skills in French and English.

• Confidence speaking to groups of different sizes and ages.

• Warm interpersonal skills, courtesy, reliability, punctuality and a strong customer-service mindset.

• Ability to learn and clearly present approved information.

• Autonomy, sound judgment and the ability to remain calm when plans change.

• Experience in facilitation, teaching, tourism, visitor reception or customer service is an asset.

• Knowledge of the region, the cooperative model or the agri-food sector is an asset.

• Ability to stand and walk for the duration of a tour.