Billing Administrator

Job Title: Billing Administrator

Report to: Billing Team Lead

Role Purpose:

To provide excellent administrative support to the Billing and wider finance team.

To produce and send timely and accurate invoicing to Microlise customers.

Years of experience required:

1-2 years of relevant experience

Role & responsibilities

• Support small order sales to convert sales activation data into recurring service invoice plans, creating and updating these in the IFS system as is required.
• Managing creation and update of direct debit collection plans as required.
• Producing, checking and sending invoices and credit notes from Microlises main business system (IFS) daily.
• Maintaining billing data within the IFS system as required to support billing accuracy
• Supporting customers and colleagues with any ad-hoc queries
• Taking action to resolve invoicing disputes as necessary

Skills & Experience

• Enjoys working independently and within a team environment
• Confident communicator (oral/written) with both internal and external stakeholders.
• Highly numerate (pass in Mathematics required)
• Excellent attention to detail
• Experience using Microsoft Excel required
• Experience working in a Finance, Billing or Ledgers role desirable.
• Experience using ERP business systems required (IFS experience desirable)