Billing Administrator

Company Overview

Billy Bob's Repair & Tire is a family-owned repair shop that is expanding to serve both our local community and mobile customers. We specialize in working on trailers, semi-trucks, semi-trailers, and tires, providing reliable service with a friendly touch.

Overview

We’re looking for a detail-oriented and proactive Billing Administrator to join our team. In this role, you’ll handle all aspects of billing and accounts receivable, ensuring accurate, warranty, and timely processing of invoices. The ideal candidate will have a strong background in accounting software, financial concepts, and payroll management, with a passion for maintaining precise financial records.

Responsibilities

Prepare, review, and process customer invoices for fleet maintenance and repair services

Ensure billing accuracy by validating labor hours, parts, pricing, and service details against work orders

Coordinate closely with technicians, service managers, and operations teams to resolve billing discrepancies

Monitor billing queues to ensure invoices are issued in a timely manner

Apply customer-specific pricing, contracts, and billing requirements

Assist with credit memos, adjustments, and rebilling as needed

Maintain accurate billing records and documentation in internal systems

Support month-end close activities related to billing and revenue reconciliation

Respond to internal and external billing inquiries professionally and promptly

Identify opportunities to improve billing processes, accuracy, and efficiency

Perform other related duties as assigned

Processes and manages warranty claims between customers, service departments, and manufacturers to secure proper reimbursements.

Warranty Responsibilities

Processes warranty claims on a timely basis for each franchise or distributor.

Processes all warranty paperwork to ensure proper documentation.

Verifies criteria required by factory or distributor.

Reconciles all warranty receivables with payments through the appropriate accounting schedule.

Posts credits on computer.

Resubmits all rejected claims promptly or receives authorization to write them off.

Follows up on payment of outstanding claims.

Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.

Arranges for parts to be shipped to the factory or distributor, or to be scrapped.

Files and maintains all service records as required by the warrantor.

Keeps informed of all factory recalls and bulletins.

Assists with the cashier and telephone operator duties as needed.

Assists with any clerical needs as needed.

Maintains a professional appearance and a neat work area.

Performs other duties as assigned.

Skills

2+ years of experience in billing, accounting, warranty, or administrative support (service, transportation, or fleet environment preferred)

Strong attention to detail and accuracy

Ability to interpret work orders, service documentation, and pricing structures

Proficiency with billing systems, ERPs, or accounting software

Solid organizational and time-management skills

Comfortable working with large volumes of data and transactions

Strong written and verbal communication skills

Basic to intermediate computer skills (Excel, spreadsheets, reporting tools)

What Will Help You Stand Out

Experience in fleet maintenance, transportation, or service-based industries

Familiarity with labor rates, parts pricing, and service contracts

Experience supporting multi-location or high-growth organizations

Exposure to process improvement or system implementations

Accounting coursework or related certifications

Working Conditions & Physical Requirements

Experience in warranty experience

Office work environment

Prolonged periods of sitting and working at a computer

Ability to review detailed documentation and data for extended periods

What We Offer

Competitive compensation, commensurate with experience

Health, Dental, and Vision Insurance

FSA and HSA options

Life and supplemental insurance plans

401(k) with company match

Paid time off and paid holidays

Opportunity to grow within a rapidly expanding, private-equity-backed organization

Exposure to technology-enabled, data-driven operational systems

Equal Opportunity Employer

Billy Bob's Repair and Tire is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

Benefits:

401(k) matching

Dental insurance

Disability insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Work Location: In person

About TEXIAN INVESTMENTS LLC

True North Fleet Services, with trusted partner Billy Bob's Repair and Tire, is a national platform of premier fleet maintenance and repair providers, united by a shared commitment to operational excellence, reliability, and service innovation. Our platform brings together best-in-class, founder-led businesses to deliver comprehensive fleet repair and services across the country. By investing in people, technology, and process discipline, we empower our partners to scale while preserving the local trust and integrity they've built over decades. At True North, we’re building a platform that keeps America’s fleets Road Ready and ensures our customers have complete satisfaction. For more information, please visit www.truenorthfleetservices.com