Billing Administrator | Onsite | Ortigas | Mid Shift | Weekends Off

Accurate Healthcare Billing for Exceptional Care Home Operations

Meaningful healthcare careers extend beyond clinical care. As a Billing Administrator, you will strengthen care home operations through accurate invoicing, account management, and financial reporting. Contribute to an international healthcare organization while developing your expertise through a long-term global career with Emapta. Designed for top 1% talent, this opportunity combines professional growth with fixed weekends off and greater work-life balance.

Snapshot

• Employment Type: Full-time
• Work Setup: Onsite, SM Megatower, Ortigas
• Shift: Mid Shift, 4:00 PM-1:00 AM PH, Weekends Off

Benefits

• Competitive Salary Package
• Fixed weekends off
• HMO coverage with free dependent upon regularization
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• 2-4 years of relevant experience in billing, invoicing, or account administration
• Proficiency in data entry, balancing speed and accuracy
• Strong attention to detail and commitment to data accuracy
• Ability to work under pressure and consistently meet tight deadlines
• Essential familiarity with Xero and strong Microsoft Excel skills
• Knowledge of billing and invoicing procedures, timekeeping, and invoice generation software
• Strong numerical, analytical, and administrative skills
• Effective organizational and time management skills to handle multiple responsibilities across several care homes
• Experience resolving customer queries and account discrepancies accurately, professionally, and efficiently
• Clear and effective communication skills
• Proactive approach to problem-solving and operational support
• Adaptability to changing priorities and new technology
• Positive and professional demeanor that reflects the company's values

Responsibilities

• Manage new customer account openings and complete account reconciliations and closures following resident discharges or deaths.
• Investigate and resolve customer queries and account discrepancies accurately, professionally, and promptly.
• Process high volumes of sales invoices accurately and on time.
• Conduct detailed customer account reconciliations to maintain accurate financial records.
• Maintain strong relationships with internal teams, customers, care home administrators, and managers to support effective communication and collaboration.
• Serve as the first point of contact for local authorities, maintaining relationships that support access to resident funding information, financial assessments, and ongoing query resolution.
• Monitor weekly and monthly cash flow and forecast income to support accurate planning and budgeting.
• Review weekly and month-end occupancy reports to verify timely account openings and closures and accurate resident records, rates, and dates.
• Maintain accurate resident occupancy information and related data in the bespoke occupancy management system.
• Obtain all required contracts and funding information when opening new accounts.
• Update the Central Process File and maintain detailed, accurate records.
• Uphold a positive and professional demeanor in all interactions, reflecting the company's values.
• Assist with audits and investigate discrepancies in financial accounts.
• Provide support for additional tasks and projects as required by the team.

About the Client

Our client is an established independent healthcare provider with a growing portfolio of premium care homes. Specializing in residential, nursing, dementia, and respite care, the organization combines experienced leadership with continued investment in facilities and future developments. Its success rests on dedicated professionals, compassionate support, and a culture of kindness. Through person-centred care, diverse services, and a commitment to employee development, our client continues expanding its reach while creating meaningful careers and enriching the lives of residents and their families.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!